I just installed a new color print cartridge on my Deskjet 812c printer. The document needs to be blue and white but once I installed the cartridge, it only prints in pink and white! What is the problem? How can I correct this problem?
Re: New color cartridge won't print in correct color
I know it sounds crazy, but I found a forum where someone suggested soaking the cartridge in hot water. A million people responded that they had been having the same problem with their HP printers and tried this technique and it worked. See the postings...
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You can go to the HP website and download the drivers or many other places offer the link such as places that sell the ink for it provide a link to driver sites. HP only offers Windows 98 USB drivers, but XP and Vista both came with the driver so if you are using Windows 7 you will need one of these or substitute HP 812C.
For XP go to http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd09005&lc=en&dlc=en&cc=us&product=58742&sw_lang=&os=228#N404.
For Vista go here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01655752&lc=en&dlc=en&cc=us&os=2093&product=58742&sw_lang=
For Windows 7 here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01982041&lc=en&dlc=en&cc=us&os=2093&product=58742&sw_lang=#N613
I used the driver for the HP 812C for mine on Windows 7 home 64 bit - works fine. (The 812C also uses the same cartridges)
have the printer preferences been changed accidentally to print in greyscale? Is the cartridge installed correctly? Now and again if the cartridges are opened and not installed straight away the ink dries up in the nossel and clogs the printer head, easily rectified with some cleaning solution. Cartridges also go out of date. hope this helped
Do NOT force it! Ensure you're following the manufacturer's
The printer assumes that the color cartridge is good, and is trying to print with the dead color cartridge.
See if there is a setting for your printer under the control panel, printer, and go to printer properties.
See if you can select to print BLACK only.
I know they have this option for some Canon Printers, but not sure with the HP Printer Drivers. Worst case senerio, Highlight all of the text, and change the color to BLACK before printing. You can always just pick up a cheap refilled cartridge at Staples since it wont be used a lot, the quality isnt going to make much difference.