Question about HTC Touch P3450 Smartphone

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Can't reply to txt messages it freezes

I have a HTC phone and when I get a txt message and go to reply it comes up with the reply page but is different to the normal reply page. You can't click on it to reply, you can't do anything. I have to turn phone of and restart. It has happened 3 or 4 times. Please help I don't want to sned my phone away as they take to long

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  • ashlin Sep 27, 2008

    Were or how can I get it reloaded or upgraded or can I do it myself online?

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The phone may require to have its operating system purged and then reloaded. There may be some corruption in the system. The only other fault that can normally cause this is an intermittent hardware failure. The only way to know for sure is to start by having the operating system and all the software re-loaded as like when the phone was new. Don't add back any other optional non original programs until you established that the phone is working properly.

A common cause of damage to the operating system, is when people load in various non approved programs and utilities. Some of these programs may have errors in their code, and thus cause fault conditions.

We use Blackberries in our facility. When the users start to load in various programs from all over we start to have some very interesting fault conditions. Purging and reloading the complete operating system is usually the fix unless there is a hardware failure.

Jerry G.


Posted on Sep 27, 2008

  • Jerry Greenberg
    Jerry Greenberg Sep 28, 2008

    For this I would call the manufacture tech support for the phone, or call the service provider that you are with.

    With many of the phones that are on the market, you will need to buy the interface cable that goes between the phone and the computer, and you will also need the necessary software and drivers.


    htc Support:

    http://www.htc.com/www/support.aspx



    I am very sure that the fault that you have is software related more so than hardware. The true answer will be when you re-install the operating system and the programs.



    Jerry G.



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2 Answers

User manual


For the english manual click the following link:

http://dl4.htc.com/web_materials/Manual/HTC_Touch_Cruise/HTC_Cruise_English_Manual.pdf

If you want other versions or languages please see the downloads page for your HTC Cruise phone at http://www.htc.com/www/userguide.aspx?p_id=59

Feb 27, 2011 | HTC Touch Cruise Smartphone

1 Answer

When I send a txt it says"Cannot recognize one or more recipients or the address is invaild. Would you like to send the message anyway?"


for sending text messages :
1.go to your message settings and check the message center number to see if it is correct
2. call to your network operator customer care
3. request the message center number...
4.note it down
5. go to message settings>message center number
6. insert the number which is noted by you and save it
this solves your messaging problem ...
Good luck

Dec 02, 2010 | HTC Touch Diamond Smartphone

1 Answer

My HTC Touch Cruise (09) will not stop vibrating every time received a text message, unless I send a reply to that message. The alert tone for sms has also stopped functioning, even though I have the phone...


Hi,
Please turn off your phone for 5-10 minutes and then turn it on and then try to change the settings for your alerts.
Hope this will work for you.

May 17, 2010 | HTC Touch Cruise Smartphone

1 Answer

Cant reply to texts


I have a WM6.1 device, which has threaded SMS,and I can tell you that whenever a message is selected and displayed on-screen, there is a blank bar at the bottom of the screen, which, if the cursor is elsewhere, I just have to tap over that bar and start writing there, then tap on 'Send', in order to reply to that message.
Hope that your WM version behaves like that too.
Cheers! Carlos

Apr 25, 2010 | HTC Touch Diamond Smartphone

1 Answer

My blackjack phone wont let me download my pic messages when received


this is most likely caused by the fact that you do not have a data plan for multimedia txt messages such as pic messages if you have unlimited txting that is for txt ONLY and you will have to pay for a data plan for multimedia txt messages as well

Apr 25, 2009 | Samsung Blackjack SGH-I607 Smartphone

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Pics being sent to me are going to album on G1


Check with G1 support at T-Mobile to see if the receivers information is being blocked from your service. They should be able to fix it on their end.

Nov 05, 2008 | HTC G1

1 Answer

Freezes when going to reply to txt message


Updating windows can help. Do you have any extra applications, to work with messages? remove them if you do. You told that the reply screen is different. what are the differences between this one and the normal one?

Sep 25, 2008 | HTC Touch P3450 Smartphone

1 Answer

Impossible to write and read a sms.


Hi, shanghajib,

I think unistalling some software has caused this trouble. Re install that software to solve issue.
If you still have issue u can hard reset your phone by seeing in User Manual

Make sure you back up all important data from your phone on your pc using activesync

Sep 08, 2008 | HTC Touch P3450 Smartphone

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