Realtech sound device is not windows logon test pass so laptop hangs on on playing some multimedia

1
Go to "Start," "Control Panel," then double-click on "Add/remove Programs."
2

Click on the "Windows Setup" tab, "Multimedia," then select "Details."

3

Choose "Sound Recorder" from that screen, then click "OK." The Sound Recorder application will begin to run.
Step 4 will begin the microphone test.
4

Click "Record," which is the circle located on the right side of the user interface.
If you hardware device is functional, you should see the recording display begin to move.
5

Press "Stop," "Rewind," then "Play" to verify the audio that has been recorded.
If you are able to hear what the microphone picked up, but are having trouble hearing the microphone's input within other software, refer to the software's manual about proper configuration of the device.

If you were unable to record with your Acer microphone in Sound Recorder, continue to Step 6. 6

Scroll your mouse over to the bottom-right corner of your computer screen and then double-click on the small speaker icon.
7

Slide the microphone volume slider all the way to the top and make sure that there hasn't been a mute check-box selected.

If you are still experiencing error while recording with your Acer laptop's built-in microphone, you most likely have faulty hardware that needs to be replaced by Acer directly.
http://support.microsoft.com/kb/266677

this beep sound is geneally is due to the faulty ram.try having a loook at it.

Sounds like a hardware issue. I would guess that there is a bad connection between the usb's and the motherboard. If you are comfortable dismanteling the laptop and re-soldering the usb's than give that a try, but I would recomend you give it to a pro.
Here is a link that explains the process. http://www.insidemylaptop.com/taking-apart-acer-aspire-5100-laptop/

Hi there
You can get all the drivers for that model from acer support site>>>>

http://support.acer-euro.com/drivers/notebook/as_5100.html

Good luck and thanks for using Fixya!

usb is tyed in to the mouse and active key both below the mouse pad got same problem

You need to replace the inverter board.
Here is a tutorial for the Aspire 5100 which should be a good guide as to how to replace the inverter board on your laptop.

http://www.insidemylaptop.com/remove-lcd-screen-replace-inverter-board-acer-aspire-5100-laptop/

You can purchase it on this site:
http://www.google.com/products?hl=en&q=Aspire+9500+inverter+board&um=1&ie=UTF-8&ei=QiSZSe2jMteitge6z-GoCw&sa=X&oi=product_result_group&resnum=1&ct=title

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

there should be all the drivers here, just choose the XP listing and then click the driver you want

I am worried that there is a problem with the sound card on your motherboard. If it has worked in the past and then suddenly disappeared, usually it is because the computer can no longer locate your sound card. It will not load a driver for a device that no longer exists. Since you have already done most of the troubleshooting steps, it is time to think about replacing your motherboard. Good luck

It sounds like you have not properly installed the audio driver. You have to go in device manager and see if you have any question mark in any of the devices or the audio. To go to device manager you hit start then control panel and then click device system and then click device manager.

Is your laptop still under warranty? I would go to the manufacturer first if it is.
If not:
the system clock is run by the CMOS battery. When low will cause a host of problems. Change it and let me know if this fixes your problem.