Question about StarTech.com 2-Port FireWire 800 + 1-Port FireWire 400 PCI Express Card (PEX1394B3) Serial Adapter

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PCI Express Firwire Card

I have installed a StarTech PCI Express Firewire Card.
I have a Windoes Vista operating system. My computer recognises the card. I have a hard drive attached to the firewire. I use the hard drive for storing and reteiving video footage. I can play the files without any problem, but when I try to transfer files from an internal drive to the drive attached by firewire, after a few minutes into the transfer process, the transer cuts out with a message that the new drive does not exist.
I have checked that the firewire card is properly connected .
Can you help?

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  • RustyLad Apr 04, 2009

    I have a StarTech 800CPI Firewire card installed. After conversion of my P4 machine from XP to Vista the card is detectable through the Control Panel device manager. I have repeatedly installed the Vista driver from the web.



    All the above is to no avail since my Seagate external drive does not display in Windows Explorer or any other application program, when Firewire connected. Also my Epson 2200 printer will not run on Firewire.



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  • 39 Answers

SOURCE: Startech.com IEEE 1394 Firewire Cardbus problem

Remove the card, download and install the latest drivers and firmware for the motherboard BIOS and the pcmcia controller from the laptop manufacturer's site. Uninstall all software and drivers pertaining to the startech card, download the newest set from their site, install the card back.

Posted on Aug 26, 2007

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You don't say which brand and model of computer this card is for, so my answer cannot be specific to your computer.

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Product Features
  • HP DC195A Serial/Parallel Multi I/O PCI Card General Features: Serial/Parallel adapter PCI interface
  • Easy to install Fast transfer rate (430 Kbps) Connectors: One (1) Serial port (9-pin D-Sub DB-9)
  • One (1) Parallel port (25-pin D-Sub DB-25) Regulatory Approvals: FCC CE
Technical Details
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  • Item Package Quantity: 1
  • Hardware Platform: PC
  • networking_feature: Parallel/serial adapter
  • form_factor: Plug-in card
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  • Data Link Protocol: Parallel, RS-232
  • Minimum system requirements: Microsoft Windows NT, Microsoft Windows XP Home Edition, Microsoft Windows 2000 / XP Professional
  • Depth: 4.7 inches
  • Height: 3.5 inches

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Most likely the card is not being recognized properly. Try the following to try and resolve the issue.

1. Ensure you have all of Microsoft's Windows updates for your operating system, uninstall the drivers and reinstall drivers for the card IF you have Windows updates to download/install.
2. Install the card into a different PCI slot (again reinstall the drivers). If you do not have another PCI slot, swap it with another PCI card (if you do not need that other PCI card then leave it uninstalled physically to see if the problem goes away)
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What version of Windows are you using?

Regards,
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