Question about Samsung SCX-4100 All-In-One Laser Printer

1 Answer

No scanning, no printing, no xeroxing

While scanning there appears a strange error message on the computer screen.it says something like: System locking.Press C button and then retry.I don't know which is c button and what system gets blocked.
i've reinstalled the software and it says :Scan error!

please help!!!

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  • Felix Lopez
    Felix Lopez May 11, 2010

    I need to know if you can copy normally. If so, try changing you USB cable to a good quality, thick cable, not exceeding 10ft. long.

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1 Answer

Thanks for your answer.now the problem is even bigger.there appears a message saying Port disabled and then Cannot open device.i'll try change the USB cable to see if it helps.
Thank you again!

Posted on Sep 29, 2008

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