Question about SanDisk Sansa e250 MP3 Player

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Cant charge battery

I have been charging this mp3 player for two days in a row and whenever i remove it and switch it on it says battery low, Plse help

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Did you try charging it with the USB cord or do you have an adapter that plugs into the wall? If you tried with the USB cord, how long did you let it charge?Did you plug cord directly into computer or do you have external USB hub?Many times the hubs will not have sufficient power to charge.Was your computer"go to sleep"after a while.The MP3 will only charge while the computer is awake.
There are a variety of things that could be wrong. If the MP3 sat for a long time the battery could be completely discharged. I've not had this problem on the MP3, but on an old MP3 my sister has. I've noticed that sometimes I need to plug it in with a wall adapter to get the battery charged enough to start up quickly. If the battery is completely discharged,it can take 30 minutes or longer to see any life from the MP3. I would let it charge for few hours if you can then try the reset.

To reset the MP3 press and hold both Menu and Select (center button) for about 5 or 10 seconds. If the MP3 is alive this will reset it.

From your post, I'm not sure if you mean the MP3 was sitting for a long time without being used. If that's the case and it used to work, and it has not gotten wet or anything, then the most likely problem is a bad battery. There are services on the web you can find who will replace the battery for a fee. If, on the other hand, it just suddenly stopped working and the reset does not help you may have a more serious problem. Unfortunately there's no way to tell.

Hope it may help you; Regards, VOTIT

Posted on Sep 25, 2008

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