Question about HP Compaq Presario V2000 Notebook

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Everything works but the screen??

My Compaq presario v2000 works wonderfully when I can get the screen to display, 1 out of 10 times ill turn on the power and the screen works just fine...the other 9 times i get no picture and nothing more than a dull gray glow..I know the computer is working because i plug it inot an auxilary monitior and everything is there and functioning. Great little PC when it works!
software issues? should I reload windows? or is it a heat related problem?
an intermittent connection?
flaky hard drive?
bad video card?
Ps I know about the Fn+F4 function..toggling doesnt bring up anything more than the gray glow.

Help please fellas!
Greg

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Please see this reference, as it is a known and identified issue with this model at HP: http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?lc=en&dlc=en&cc=us&product=18703&docname=c01087194.

Your issue is a defective machine, and HP should assist you with repairing it or replacing it as appropriate. If you do not one of the specifically identified product numbers, or in a different location, you still have a solid case for getting it corrected. The documentation is there that the product is defective, and HP needs to correct it for you. Good luck - I hope it goes well!

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently and/or more details regarding the situation, and I will gladly help you until we have reached a definitive solution. Thank you for using and rating FixYa!

Posted on Sep 26, 2008

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gcmichaud:
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jslo:
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