Question about Fargo DTC550 Thermal Card Printer

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Ribbon align error

My printer is telling me that the ribbon is missaligned, but it printed test cards fine. How do I fix this?

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Try Calibrating the the print ribbon through the print driver printing preferences on the calibrate tab.

Posted on Apr 16, 2009

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Good afternoon, I am having problems getting my printer to print a complete card without telling me that the ribbon is broken. The error code I am receiving is PR-01724 The Printer I am using is the...


PR-01724 Ribbon Break

The print ribbon is broken.

Possible Cause 1: The print ribbon has broken or is not installed.

Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge.
NOTE: Do not switch take-up spools when fixing.

Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.

Solution 2: Load a new roll of monochrome print ribbon.

Technical issues:

•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.

•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.

•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.

•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).

•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.

Jun 20, 2011 | Datacard SP55 Plus Printer

1 Answer

Printer does not print the upper part of anything being printed


There may be two things that cause this: a bad/dry ribbon, or a damaged printhead.
Take a sheet of paper and print something out and try to see if the letters are punctuated onto the paper in full, even if there isn't ink on them. An easy way to do this test is to take a pencil and slowly sketch over the line of text, as they do on the movies to reveal any handwriting on a piece of paper... the pencil sketching should reveal if the letters are formed, and if they are, that means that the ribbon is dried out and you'll need to replace it with a new one.
If the letters aren't formed then the print head is not working well, which means that either it's missaligned, i.e it's a bit higher than it should be, or, it's broken and you'll need a replacement head. So, see if there are any nobs that you can use to fine-align the printhead onto the roller. I'm not sure there are such nobs, but it's worth to try.
The rule of thumb is that if you've used your printer heavily for about 5 years chances are you'll need to replace the printhead.
There are ways to try and repair the printhead, and this usually can be done with a electronics component lubricant, that comes in a pressurized can and you can probably get this at any toolstore or supermarket. Once you find the lubricant, spray a bit onto the side of the printhead that faces the roller. Of course, you'll need to first remove the ribbon so that it exposes the full printhead side that's facing the roller.

If you find this post informative and useful, please vote for me by giving me a Thumbs Up. Thank you.

Jan 18, 2011 | OKI MICROLINE 520 Matrix Printer

4 Answers

My printer displays ribbon error. but there is ribbon inside


you can change which ribbon type is installed in the printing preferences of the printer driver.
make sure you have the right ribbon type selected.
CYMTKO vs. CYMTO, etc.

There is also a button that will auto detect the ribbon right underneath the pulldown menu.

May 26, 2009 | Fargo DTC550 Thermal Card Printer

2 Answers

After ribbon change, can't print ID card background colors - only text is printed


this machine use the thermal pressure to press out ribbon and card,
so you need check
1) your new installed ribbon is original parts or fake one
2) check again your ribbon install at properate possition and move normally when printing, or reinstall it.
3) check if there is any gap which will lost the presure balnace betwwen printer head and pressure base.
just give you some idea, send any question please
hope you fix it.

May 21, 2009 | Datacard Group SP75 Color Card Printer

2 Answers

Fargo 4250 card printer runs, but doesn't print.


take the ribbon out, and rewind it a little bit and see if you see print on it. if you dont, chances are your printhead is either bad or has loose cables going into it.

if you do see print, either your card is not aligning properly or the head lift motor might not be working (when the unit on, open the door, and press both buttons at the same time and see if the printhead does an up and down motion), platen roller is bad

May 12, 2009 | Fargo 4250 Thermal Printer

1 Answer

How do you align your printer


you should have align printer option in your menu on the printer. under the tools menu or preferences. or you can do it from your computer. go under printer settings/ options and select service printer. you should see the option for it.

Apr 23, 2009 | HP PSC 2175 All-In-One InkJet Printer

2 Answers

P430i - Ribbon Broken / Out of Ribbon error


ribbon cut again and again after put 2 or 3 cards pls give instruction how to solve the problem.

Mar 03, 2009 | Zebra P330i Thermal Card Printer

1 Answer

Color print out of place


Assuming you are asking about colors out of alignment, usually this is due to the card slipping and returning to the corrent position in each pass. I have corrected this problem by thouroghly cleaning all the rollers with an alcohol wipe. With the cover open and the ribbon removed, firmly hold the wipe against the two gray and one black roller while depressing the forward and reverse [power & online buttons] and allowing the rollers to run several revolutions against the wipe. I just use typical medical or first aid wipes, no need for fancy equipment wipes. The alcohol rejuvenates the rollers and keeps them sticky so to speak, so the card is moved correctly. To clean the feed roller, send a card or self test from the driver to the printer with the cover open and the ribbon removed. While you are at it, use a wipe to com[letely clean the metal interior of the printer. Cleanliness is next to godliness when it comes to these printers. ~ Jon

Jul 16, 2008 | Fargo 4250 Thermal Printer

2 Answers

Printing error (Canon ip1800)


replaced ink cartridges..error message appears now telling me to re align printer..can you tell me how to do this

Jul 08, 2008 | Canon PIXMA iP1800 InkJet Photo Printer

2 Answers

Printer ribbon broke in half


Not sure what your question is??? Must have been a defective card that caused the ribbon to split. Or the ribbon was worn and happened to split on that card. I hate when that happens. Please repost if you have further questions. Tim

Mar 05, 2007 | Fargo Persona C16 Thermal Printer

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