Question about Microsoft Windows Vista Ultimate Edition

1 Answer

Mouse Pointer freezing on Vista Intermittently

Hi, I have just set up 3 brand new (sealed in box) SAmsung Q45 laptops (2.2 dual core - 2GB Ram). All three of them are showing the same problem. From time to time the mouse pointer will freeze on the screen for around 3-5 seconds and the things will continue as normal. Obviously no virus / spyware etc as brand new and no additional program conflicts as nothing has been installed on them. I read in a forum that turning off Aero mouse pointers could help - don that but still no change.

I have contacted Samsung and they have no answers apart from it must be some problem with Vista. Tried re-installing one laptop from disks - no difference.

Any help would be appreciated.

Thanks

Posted by on

  • 3 more comments 
  • domp8 Sep 25, 2008

    Thanks for your reply. All three laptops are full updated both via Microsoft and Samsung.



    domp8

  • domp8 Sep 30, 2008

    Thanks to those who tried to help. The problem still exists however. I have contacted Samsung and they have no idea what the problem is either. I have tried a wired mouse but the same things happens. As said earlier, the laptops may go for 2 days without a fault then for the next hour will freeze up every 5 minutes or so for a few seconds each time. domp8

  • Anonymous Dec 05, 2008

    Bought an Q45 yesterday; I have experienced the problem unfortunately the freeze already persisited longer than 10-15 seconds - zhis is very annoying ! Anybody got the solution yet ?



    Oliver

  • Anonymous Apr 19, 2009

    same problem mouse will freeze for a couple seconds every so often

  • Terry L. Freeman
    Terry L. Freeman May 11, 2010

    Please rate this, so we may see that your problem is solved. Thank you...

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 341 Answers

Try to install the service packs and updates. You might want to save the downloaded files while you're at it. In case it works you need those for the other 2 machines. hope it helps

Posted on Sep 25, 2008

  • jhun T
    jhun T Sep 25, 2008

    try to see the Performance tab in the Task Manager at the moment the mouse freezes. You might get some hint there.

    Did you try an external mouse?

    Lastly, Samsung support tech should solve it!

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Samsung laptop cursor tweeking


Step 1


1. Open Mouse by clicking the Start button, clicking Control Panel, clicking Hardware, and then clicking Mouse.
2. Click the Pointer Options tab, and then do any of the following:

To change the speed at which the mouse pointer moves, move the Select a pointer speed slider towards Slow or Fast.
• To make the pointer work more accurately when you're moving the mouse slowly, select the Enhance pointer precision check box.
To speed the process of selecting a choice when a dialog box appears, select the automatically move pointer to the default button in a dialog box check box.
To make the pointer easier to find when you move it, select the Display pointer trails check box, and then move the slider towards Short or Long to decrease or increase the length of the pointer trail.
To ensure that the pointer doesn't block your view of the text you're typing, select the Hide pointer while typing check box.
To find a misplaced pointer by pressing the CTRL key, select the Show location of pointer when I press the CTRL key check box.

Change mouse settings
http://windows.microsoft.com/en-US/windows7/Change-mouse-settings


Step 2


If you are using touchpad, try reducing the Touchpad sensitivity and check

1. Click on the "Start" icon in the lower left corner of the screen. Select "Control Panel." Next select "Mouse" under "Hardware and Sound." You can also left-click the touchpad while the cursor is anywhere on the desktop. From that screen, choose "Mouse Pointers."
2. Select the "
Buttons" tab at the top of the dialog box that opens. This shows the type of touchpad device installed on your laptop.
3. Set the touchpad for right or left-handed use from this dialog box. You can adjust the double click speed of your computer as well. When you finish making any changes, click "
Apply."
4. Pick the "
Device Settings" tab from the dialog box now. You can see the touchpad for your Vista machine highlighted on this screen. Select "Settings."
5. Read the information provided in the next dialog box. It gives you options for tapping your
touchpad, using the buttons, scrolling, pointer motion and sensitivity.
6. Make any changes you want from the various topics. When you make a change, click "
Apply." Click "OK" when you finish making all your changes.
7. Do some work on your computer for a while, If the touchpad is still too sensitive, return to the "Mouse" menu and continue to adjust the settings until you get them just the way you want them.


Step 3

If the issue persists try to perform a clean boot and check whether the issue is still persists.

Follow the steps mentioned in the article given below.

How to configure Windows Vista to start in a "clean boot":

http://support.microsoft.com/kb/929135

Note:Once the troubleshooting is over, reset the computer to start as usual.


Also I would suggest you to keep in touch with mouse manufacturer

Oct 10, 2012 | Samsung SENS R460 LAPTOP LCD SCREEN 14.1"...

1 Answer

I have Acer Aspire-5570-4765 laptop with Intel Core Duo Processor T2050 (1.60GHz, 533 MHz FSB, 2MB L2Cache) & 1 GB DDR2 (support dual channel) RAM memory. I want to upgrade RAM my memory from 1GB...


512 MB of DDR2 533 MHz system memory, upgradeable to 2 GB using two soDIMM modules (dual-channel support)

Yes its possible
Yes but the memory its going to run at slow speed 533Mhz

Sep 26, 2010 | Computers & Internet

1 Answer

GTA4 compability


GTA 4 Recommended System Requirements
  • Processor: Intel Core 2 Quad 2.4GHz or equivalent AMD Phenom X3 2.1GHz
  • Memory/RAM: 2.5 GB for XP or Vista
  • Video Card: 512MB NVIDIA 8600 or 512MB ATI 3870
  • Hard Disk Space: 18GB free
  • Operating System: Windows XP SP3 or Windows Vista SP1
Since your system is having the recommended settings for the game , you can play G.T.A 4 without any problem.

Jun 01, 2010 | Video Game Consoles & Games

1 Answer

Blue screen-Toshiba A135-S4427


the ram memory must be sufficient about 2GB & the processor must be dual core or core 2 duo.
if both condition your laptop follow then i think you should scan your lap top with anti virus.

Mar 03, 2010 | Toshiba Satellite A135-S4427 Notebook

1 Answer

Can't install vista operating system


than it needs someone to actually look at it like geek squad

Jan 21, 2009 | Dell Inspiron 1720 17" Widescreen...

1 Answer

Cost of game hardware in india


2GB RAM should be about $100, the same for installation. Your current graphics card meets the specs you provided. An upgraded video card will be about $200 for one that will work, $300 for one that will work well.

Jan 19, 2009 | Computers & Internet

3 Answers

Brand new motherboard wont start up


Hi,
try taking 1 stick of ram off the motherboard, and boot up with 1 stick in slot 1 or 2.
You should get some beeps, 1 is system Ok.
3 is usually RAM/Graphics problems.
Also try booting with the motherboard setup disk in the CD Drive, it may be looking for files to initialise the Board.
And the obvious, check that all cabling is correct from mainboard to front panel. Power on/off Reset et,c.
View the user manual to see if the board has any jumper/dip switch settings for different configurations.

Mike @ compurepair.

Mar 14, 2008 | Computers & Internet

1 Answer

Internet & mouse


check the BIOS if the USB support is enabled. check also on pointing or pad device that is also enabled.

Jan 23, 2008 | Acer Aspire 5610-4648 Notebook

Not finding what you are looking for?
Microsoft Windows Vista Ultimate Edition Logo

175 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...