Question about HP LaserJet 5100 Printer
On the back of the printer where the network cable is plugged in, in your case it is EIO slot 1.
The problem could be the slot(EIO 1) or the JetDirect card that is plugged into that slot.
Power down and loosen the two screws on the JetDirect card and reseat it. Power up and try using the printer. If the error persists, power down and remove the JetDirect and plug it into EIO 2.
There are two screws that hold the EIO cover on. Power up and try the printer. If it works, take the two screws and the cover and use it to cover EIO 1. And you are good to go. If it fails again with a 81.02, the JetDirect may need changing
Posted on Nov 02, 2011
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Posted on Jan 02, 2017
Tips for a great answer:
Mar 10, 2015 | HP LaserJet 8150 Printer
A connection with the card in EIO
slot X has been abnormally broken.
1. Press to resume printing.
A loss of data will occur.
2. Check that all cables are
connected to the EIO ports
and that the EIO board is
3. If possible, print to another
network printer to verify the
network is working properly
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