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Have a corporate environment where ~20 (late model), Gyration Keyboard/Mouse suites are in use spread over 6 levels of a high rise building in city. Areas are covered for wireless network (floor areas are zoned). Both mouse & keyboard loose connectivity with receiver intermittently in several meeting rooms. Can't replicate problem at will. Done all the basic stuff, batteries, sure connnection etc. Any one else suffered this? What was the resolution? Any ideas?

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Try changing the channels on your devices. see if that works.

Posted on Sep 25, 2008

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WHAT IS THE RATE OF &WHAT ARE THE OFFERS FOR THESE PRODUCTS? INTEL CORE 2DUO ,2GB RAM, 320 GB HDD, DVD WRITER ,KEYBOARD,MOUSE,20''TPT MONITOR,E-SCAN ACTIVITIES,HP PRINTERS 1007


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The mouse or keyboard does not work at all
If your wireless mouse or keyboard is not working properly, check the following:
  1. The mouse is designed to enter a suspend mode after 20 minutes of inactivity. Try to reactivate the mouse by clicking the left mouse button.
  2. If the underside of the mouse has an on/off switch, make sure to set the switch to the "On" position.
  3. Restarting the computer may resolve the problem, at least temporarily, so that other troubleshooting steps can be applied.
  4. Make sure that the keyboard and the mouse are within 100 centimeters (39 inches) of the receiver. If the receiver is attached to a cord, position it so that it is on the same level surface.
  5. Verify that the batteries are correctly installed in the keyboard and mouse. If possible, use a fresh set of alkaline batteries.
  6. If the receiver is a USB receiver, unplug it, wait for five seconds, and then plug it back in. Wait about five more seconds and then test the mouse and keyboard again.
  7. Reset the keyboard and mouse connections :
Note: The following connection sequence must be completed within 60 seconds.
With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
Note: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small Connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a Connect button - skip this step.

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