Question about Toshiba Satellite P35-S611 Notebook

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Help with toshiba ac problem

Hi I read that you had the same problem as what I'm having with my Toshiba. can you help me fix it? if you can explain to me what you did . Email me at plz

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  • nadia-2 Sep 26, 2008

    Hi thanx for your reply!

    I have Toshiba Satellite P35-S611

    The ac adapter will not power my laptop nor charge the battery while the laptop is on, when i turned it off the power led is on, if I remove the ac adapter and re-instert it charges the battery, but when trying to turn on the computer it goes back to battery power and will not use the ac adapter nor will it charge the battery,

    I baked up all my data and restored the computer from the restore dvd i have but still..same problem.

    I read in your post that you found out it was a hardware failure and it has to do with soldering or something like that. I can't afford to send this laptop to be serviced and any help is much appreciated.


    p.s my email above was wrong it should be instead of hotmail sorry!

  • nadia-2 Sep 28, 2008

    You know what I did!

    I took the laptop appart and I got to the power jack I saw nothing wrong with it except the openning where the plug goes in was large so the ground is not touching!

    If I hold the plug up with my finger the power works normal.

    It was a pain to open and put together, I wish the power supply had a drawer like that you can pull out. Anyway I cleaned lots of dust from inside.

    I' m thinking of ordering a power supply via ebay at this address

    what do you think?



  • nadia-2 Sep 29, 2008

    Thanks for your hint I ordered the new jack. I'll let you know what happens and if I have more questions.
    Thank you again for your reply.


  • nadia-2 Oct 08, 2008

    I solved the problem! Alla i had to do is change the power supply jack. Everything works beautifuly now.

    I used this link to know how to get the power supply out

    and this link to buy the new cheap power supply the

    But I couldn't unsolder the thing The iron we had wasn't hot enough i guess. So I took the mother board to a computer guy and he did it for me for $40 and then brought it home and put the laptop together and bingo ..WORKING fine

    Thanks for all who tried to help


  • eagle338
    eagle338 May 11, 2010

    Sorry i didn't understand. Which problem are you talking about? I have solved close to 1000 problems on this site so its hard to remember.



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Oh.. This problem occurs due to the damaged power jack(The port where you plug in the AC adapter). It is very easy to unsolder and resolder the old one. A replacement jack can be obtained from toshiba. I even found a jack for my friend at a local electronic store but a genuine replacement is always advisable. You will find the power jack under the keypad of your laptop.

Let me know if you need more help.


Posted on Sep 28, 2008

  • eagle338
    eagle338 Sep 29, 2008

    Looks like there is some internal damage in the jack. Hence i think ordering a new jack is the smartest thing to do. DO you know how to remove the power jack from the board? If not just unsolder it and put the new jack in place and re-solder it. Also you might want to practice soldering on something else if you have not done it in a long time. Use 8mm solder.


  • eagle338
    eagle338 Oct 09, 2008

    Thats great! Also since you got it working.. How about rating it as fixya..?



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