Question about Microsoft Xbox 360 Console

1 Answer

Zone code got this xbox360 from hawaii and some of the games and dvd doesnt work.its say need to change the zone code.i have no idea.

Posted by on

  • Anonymous Sep 26, 2008

    My xbox wont play my GTA and it says this disc's region code is incorrect for this console.


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 34 Answers

    1. Determine whether the game disc is from the same region as the region where you purchased the Xbox console. To determine the region, view the back of the game package. Look for one of the following codes:
    2. NTSC: North America and South America (United States, Canada, Mexico, Chile, and Brazil)
    • NTSC-J: Asia (Hong Kong, Japan, Korea, Singapore, and Taiwan)
    • PAL: Europe, South Africa, India, Australia, and New Zealand
    1. If this symptom occurs with only one or two discs, search the Microsoft Knowledge Base ( ( ) for the specific game title or titles. If you find a known problem, follow the instructions in that article.
    2. If the game disc worked in the past, the disc might now be dirty or damaged. Clean or replace the disc to see if this resolves the problem.
    3. If this behavior occurs with only one or two discs and no known problem exists, return the disc or discs to the retail store where you made the purchase.
    4. Turn off and unplug your console, remove the Xbox Hard Disk Drive (HDD) and any attached memory units (MUs), and then reconnect your console. Try the disc again. If this procedure seems to resolve the problem, turn off and disconnect your console, reattach the HDD and any MUs, and then delete any saved games for the game with which you had problems.. Note If you can do this, move the saved games to a different memory unit.
    5. If you have this problem only with original Xbox games (games that are designed for original Xbox, not Xbox 360), the original Xbox backward compatibility update may be missing from the HDD. To resolve this problem, download and burn a copy of the backward compatibility update to a disc, and then install the update to your console

    Posted on Jul 19, 2009

    Add Your Answer

    Uploading: 0%


    Complete. Click "Add" to insert your video. Add



    Related Questions:

    1 Answer

    XBox360 can play movie DVDs but not ganes

    well your dvd rom is going bad i own 7 of them and 5 of them are broke you can buy new dvd roms for them but you have to either flash them or just change the boards in the dvd roms because yours is married to your 360

    Nov 28, 2009 | Microsoft Xbox 360 Console

    2 Answers

    Xbox360 can't read disk, we have tried blowing inside it, but for some reason its not reading any of my xbox360 games

    worst thing you can do is blow air i recommend opening dvd drive then get yourself some q-tips then clean lens with alcohol if that doesnt work you might need a new lens or drive

    Nov 14, 2009 | Microsoft Xbox 360 Console

    2 Answers

    Xbox360 can't play dvd game only dvd movie or cd

    this is a common problem faced in have to use original DVD else the low quality DVD leads to damage your xbox360 lens...for further reference click here for repair guide....

    Sep 04, 2009 | Microsoft Xbox 360 Console

    2 Answers

    Xbox will not read any game or dvd

    It sounds like your DVD drive has failed, this is fairly common. There is a good chance it is still under warranty from microsoft. Give them a call at:


    If it is not under warranty you can replace the dvd drive itself, google xbox 360 replacement parts. It's not too difficult if you are technically inclined.

    Jun 25, 2009 | Microsoft Xbox 360 Console

    1 Answer

    My xbox360 does not red new games

    maybe yu got to update go call xbox .

    Jan 07, 2009 | Microsoft Xbox 360 Console

    1 Answer


    if it will not play any games but will play movies ect then the laser is out of allignment and needs to be serviced.

    if you can only play origional xbox games then the same applies above.

    if you can not play dvd movies, xbox games then you have to check to see if the disk drive is spining if so then it the lazer assembly that needs to be replaced

    If no spining then the motor hub assembly needs to be replaced.

    if you are getting any error codes red lights on the system please post them for further help.

    Aug 09, 2008 | Microsoft Xbox 360 Console

    1 Answer

    Problem with xbox360

    Try and open the dvd drive and clean the laser and the cd spinning motor with qtips and rubbing alcohol and see if that works. that is the most probable cause.

    Jul 08, 2008 | Microsoft Xbox 360 Console

    3 Answers

    Xbox Does not play original games

    Error Codes XBOX360

    Feb 25, 2008 | Microsoft Xbox 360 Console

    1 Answer

    How do I re-flash dvd drive for xbox 360

    did you just buy a dvd drive or os it an xbox360 dvd drive?
    I think this might be what your looking for.

    Dec 11, 2007 | Microsoft Xbox 360 Console

    1 Answer

    Xbox360 not reading my games

    Maybe you could have a dirty laser lens or a faulty DVD player, try cleaning the lens (with the CD type cleaner) or you may need to replace the DVD drive. Call Microsoft and explain your situation.

    Nov 11, 2007 | Microsoft Xbox 360 Console

    Not finding what you are looking for?
    Microsoft Xbox 360 Console Logo

    86 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Microsoft Video Game Consoles Experts

    Troy Gorman
    Troy Gorman

    Level 3 Expert

    508 Answers

    Pablo Gonzalez

    Level 3 Expert

    733 Answers

    Jonathon summesfield

    Level 2 Expert

    284 Answers

    Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides