Re: Error C6000 is showing, can you tell me if I can fix...
In some cases you can reset the C 6000 - when is a false error.
1. Go to Menu/System and browse till you see
press and hold: # START ENTER
The "Service" will go away and browse to "Maintenance".
2. Press ENTER to go in maintenace mode - the display change to Maintenance mode.
3. browse to 0163 and press ENTER - reset fuser
4. pick EXECUTE and press ENTER
5. turn the copier OFF, wait 20 seconds and power up the machine.
If C 6000 goes away it was a false error if NO ...try again and if the C6000 persist means the thermal fuse it is blown so you have to replace the fuse = call for service.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Press the system menu/counter key,Select Service setting using the up/down cursor keys.While pressing the start key and the # key, press the enter key.then select 163 Resetting the fusing problem data Description Resets the detection of a service call code indicating a problem in the fusing section. When a service call concerning the fusing section occurs, turn the power switch off and open the front cover. Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode. Purpose To prevent accidents due to an abnormally high fusing temperature. Method 1. Press the enter key. A selection item appears. 2. Select Execute using the up/down cursor keys. 3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020, C6050, and C6400 are reset.) Completion Press the back key. The indication for selecting a maintenance item No. appears.
Open Toner Cover
Switch on, holding "System Menu"
Go to "Secure Setting"
Hold "Start" "#" "Enter"
Scoll down to "Maintenance Mode"
Scoll down to "U163"
Scoll do "Execute"
Close Toner Cover
Leave run for a few seconds
If the code is C6400, then just follow the procedure showing in the images below.
If the code is C6000, then you have to remove the fuser unit and check the thermistor, the thermal cut out and the heater lamp. If are able to fix the problem-damage, then follow the procedure below to reset the service call.