Question about Brother MFC-9420CN All-In-One Laser Printer
I've look at the user guide and nothing in there helps. I looked at your web site for comments too.
As soon as I power up the printer, I get the message "unable to print" "see troubleshooting and routine maintenance chapter in user's guide."
THere have been times in the past after power up that the printer would print one time and then the above message comes up. Of course when the message comes up, the printer will not print.
Your unit requires replacement of its maintenance kit. You will not be able to do this by yourself unless your are a technician, which I assume you are not. The cost for this repair will not be cheap, you are going to be up for over $500 and you need to do it through a brother warranty service centre.
Posted on Dec 10, 2008
Try running a purge count through the maintenance menu. You can enter maintenance mode by pressing: Menu> * 2 8 6 4 Press 8 0 Scroll down to purge count value. You should get there after pressing the down key 24 times. Press 2 7 8 3 to reset the purge count. The printer will then restart. Then try printing again.
Posted on Jan 08, 2010
Download the manuals from:
Please rate this solution in case you find it helpful, else leave a comment and I shall revert back with more suggestions.
Posted on Aug 11, 2009
Testimonial: "Thank you for the site info! i looked for a long time, wish i had asked and followed your advice the first thing as it went right to it."
SOURCE: Unable to clean
you need a new waist ink absorber box and have to do a reset. The absorber box can be purgchased from a service partner (see brother homepage of your country). Same procedure:
Posted on Mar 08, 2008
clean unable 46,see troubleshooting and routine maintenance chapter in user guide.Plase help me to splve this problem.
Posted on Aug 12, 2009
All the best
Posted on Jan 30, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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