Question about Cell Phones

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My Iphone receive a spill of water it turns on but when a try to start in recovery mode the itunes download the software restore the iphone but the iphone stay in stand by and in itunes appear WATING FOR IPHONE can I do something because my Iphone is still under warranty

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  • echcydgc Sep 25, 2008

    My Iphone is 8gb first gen my last firmware was the 2.0 until the Itunes 8 appears so u know better wich firmware was installed, well when I conect the iphone to my PC the Iphone turns on automatically and in the Iphone screen appears the Itunes logo and the cable, I tought is the recovery mode and then in Itunes only appears NAME: IPHONE but not appears capacity, software model, serial number and the phone number, after this appear that the phone is in recovery mode and I must restart the Iphone before I can used the Itunes I push in restore and then appear a dialog box that say I have to restore and update, than began extarcting the software, appear preparing Iphone for restore, then waiting for Iphone, in mi Iphone appears the apple logo and in the bottom is moving a circle that I know appears when is reading the hard drive, I believe that it would be fast but I am waiting for ten hours and nothing happens, I dont know what to do, I really appreciate if u can help me, my Iphone is still under warranty but in the security line appears half red and half white.

  • echcydgc Sep 25, 2008

    was bought in Dec 27 2007

  • echcydgc Sep 25, 2008

    I am from US

  • echcydgc Sep 25, 2008

    Im from US

  • echcydgc Sep 26, 2008

    But I went to an apple store in NY and they told me that they can't fix it because in not under the warranty because they see the water mark in the earphone jack, is half red half white There are any other store by apple that I can send the Iphone by regular mail and maybe in this place can fix the harddrive or change the Iphone? what you suggest.

  • echcydgc Sep 26, 2008

    So if I send u tomorrow how many time do u need for check the Iphone, where do u live so if I have to send u I need the address



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Based on my experience consulting with a certain large mobile phone carrier (like, say, AT&T or Verizon), I can say that...

  • the most common reason for mobile phones to break is getting wet
  • many, many different parts of the phone can be broken when the phone gets wet
  • problems caused by water don't always appear instantly.  They often appear signficantly after the initial spill.  
I think what this means for your situation is:  I wouldn't count on there being any chance of fixing your phone.  Even if someone does something and it appears to be fixed, it's quite likely the phone will have more problems down the road.  You need to exchange the phone, either by convincing Apple to give you a new one (which I gather is impossible) or buying a new one.  

Posted on Mar 27, 2009

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What is the current frimware. When started in recovery mode if iTunes is not detecting is make sure the connection to your computer is working.

Posted on Sep 25, 2008

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  • elliot_whyte Sep 25, 2008

    When was this iPhone bought?

  • elliot_whyte Sep 25, 2008

    Are you from the US or Canada?

  • elliot_whyte Sep 26, 2008

    Umm, What I can suggest is sending it to apple. The harddrive must not be reading the firmware that you are uploading to it.

  • elliot_whyte Sep 26, 2008

    Well you can send it to me and I can check it out for you. I do charge a fee and you'd have to send with insurance

  • elliot_whyte Sep 26, 2008

    As soon as I receive the iPod it will take me 12-24 Hrs. To do diagnostic tests on it. What you will have to cover is the shipment here and shipment back. Please e-mail me at and I can give you more information on where abouts I live.



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I put in wrong code and now it says disabled connect to iTunes but I set the phone up with wifi so how do I get in my iPhone?

Your iPhone is currently on disabled mode after entering wrong combination of password. There are several ways to gain back the access to your iPhone:

First Method: iTunes
1. Using your computer, open iTunes where you have recently backed up your iPhone.
2. Connect your iPhone. Once your iPhone is detected, a notification will appear to enter your passcode. Note: If the lockscreen doesn't show, proceed to next method.

Second Method: Update

1. While your iPhone connected to iTunes, powered on. Hold down the Power key + Home button simultaneously until the screen off, keep on pressing the Home button then release the Power key until iTunes detected that your iPhone is on Recovery Mode. Note: An iTunes logo will appear on the iPhone when Recovery mode is enabled.
2. On iTunes, click on Update iPhone. It may take a while to download the software, so leave it for a while connected until the installation complete.
3. Once updated, try unlocking your iPhone. Note: If you still can't unlock your iPhone proceed to next method.

Third Method: Restore (last option)
1. If method 1 and 2 fails to unlock your iPhone. Then try to restore your iPhone into its factory default and restore your backup after.
2. Go to recovery mode. See method 2 step 1 process to enable recovery mode.
3. Then choose Restore iPhone. Note: Restoring your iPhone will delete and remove all of your data including apps, music, photos, messages, contacts, notes, etc.
4. It may take a while to download and install the software, so leave your device connected until the process complete.
5. After your iPhone has been restored, choose restore from a backup or iCloud, then wait until your iPhone successfully synced your old data.
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Try to reboot the iPod, just in case it has crashed
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  2. A bug can stop the screen from displaying, sometimes you can reverse the problem by doing the reboot. If you still see nothing on the screen, try to plug the iPhone in to the computer and try the reboot method again.
If you are still unsuccessful in turning on the iPod, but the iPod shows up in iTunes, try restoring from iTunes to fix any bugs causing the issue
  1. Plug the iPod in to your PC, go into iTunes and click the iPod's icon on the left side of the screen.
  2. In the iPod Summary Screen, click on the restore button and agree to the prompt asking if you really want to restore the iPhone's software.
If you are still unsuccessful in turning on the iPod, but the iPod doesn't show up in iTunes, try putting the iPod into recovery mode
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Restoration of iPhone to original factory defaults will likely to fix all problem, with the downside that all data and information stored on your phone will be lost. Normally iTunes will make a backup automatically when you connect and sync the iPhone with the program, however, it’s still a good recommendation to copy out and backup everything that you may need on the phone before proceed to restore the iPhone.
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