Question about Goldstar Microwave Ovens

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I have a over the range microwave and I need the support bracket the holds the unit up. where can I get one. model number is goldstar MV161OWW is there anywhere where i can order? and it there a partnumber or a generic bracket? thanks

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That model should be MV1610WW.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here.

Goldstar owner's manuals can be downloaded here.

Posted on Sep 25, 2008

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Going to have to search with the model number and Google to see if a part is available for this problem---how old is the unit?

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A serial/model number would help... MV1526W? MV1604SBQ? I apologize for needing to ask, but am not that familiar with them. I would unplug the entire unit and let it rest for at least 30 seconds, and even try to push buttons while unplugged to dispel latent static electricity within the system. Then plug it in and see if you still have the problem.

I have found a website that may help, depending if they have uploaded your particular model.

http://www.hammerwall.com/Manuals/Goldstar/Description/MV1604SBQ/GoldStar%20Microwave%20Oven/L0521424/

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Goldstar Microwave - Digital display is dark & does not operate


I would suspect the oven cavity thermostat is open.

We have a similar model's service / repair manual and have uploaded it to our site here for free download to help you with disassembly & troubleshooting.


To order Goldstar / L.G. parts, visit Encompass. Since l.G. / Goldstar does not list part numbers in their manuals, you'll probably have to call Encompass toll-free at at 866-779-5835.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can also do that to attach AC voltmeter leads to the leads of the motor. Then run the microwave to see if it has voltage present.

If so, you have a bad motor.

To order Goldstar / L.G. parts, visit Vance Baldwin Electronics.
You'll probably have to call them to find parts for your model.


(If yours is not an LG/Goldstar, please reply back with your brand and model number so we can help you)

If you don;t see the voltage, then you most likely have a problem with the control panel.

We regularly repair such control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com


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1 Answer

Goldstar


We regularly repair these control units for customers nationwide by mail for $39.95 postpaid in about a week with a one-year guarantee.

Feel free to contact me directly (and please remind me of your full model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
prototech@usa.net
http://www.microwavedisplay.com


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I've checked my sources and it looks like your best bet is to call LGE (Lucky Goldstar Electronics) customer service at 1-800-243-0000 with your model number and ask about an installation instruction manual or owner's manual. You may have to make them understand that you're wanting insatallation instructions and be sure to explian what you're trying to do. They do list e-mail as customerservice@lge.com but I've found that e-mail gets ignored much more often than a phone call. I appreciate your rating of this answer. Good luck.

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