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GE Profile Side by Side - Top shelf of freezer defrosting

I have a GE Profile psc25m side by side refrigerator. The top shelf (and only the top shelf) keeps defrosting, i.e. i had popsicles on the top shelf in the freezer, they became liquid, but on the lower shelves the food remains frozen. It appears as if there is water dripping from the ice bin because I have HUGE icicles coming off of it and down the side of the freezer (inside), the ice maker seems to keep getting jammed and when I take out the bin it seems like the ice started to melt then re-froze attaching itself to the coils in the icemaker. I just cant seem to figure this out. BTW some days the top shelf remains frozen.... very weird!

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  • Anonymous Nov 18, 2008

    ice doesn't come out the front dispenser, but the ice maker is making ice. The ice cream on the top shelf defrosted and water is dripping inside the freezer and creating icicyles. everything on the lower shelves is frozen.

  • Anonymous Jan 18, 2009

    I have the same exact unit with the same problem. unit is about 2 1/2 years old.

  • cliffkeller May 25, 2009

    Ice compartment is empty.  Water dripping from the back of the ice maker into the freezer causing a glacier in the back of my freezer.


    ANyone find a solution yet?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: water leaking inside of refrigerator from freezer

IT SEEMS LIKE YOU HAVE A CLOGGED DRAIN . CHECK YOUR CONDECER COILS BEHIND KICK PLATE .. AFTER THAT YOU CAN UNPLUG FRIDGE FOR 24 HRS WITH DOORS OPEN AND SOULD DEFROST ENOUGH TO CLEAR DRAIN . IF NOT . DEPENDING ON MODEL YOU SOULD BE ABLE TO GET THROUGH DRAIN THROUGH MOST FREEZERS .

Posted on Feb 04, 2009

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jonniewalker
  • 1029 Answers

SOURCE: Bosch Side by Side, top shelves dont freeze food, bottom does

majority of refrigerators today are equipped with an automatic icemaker. The water valve supplying the icemaker is a key component of the icemaking system, and it should be the first thing you check if the icemaker's performance is erratic or if the icemaker stops working. When the icemaker calls for ice, its switch closes an electrical circuit and energizes the solenoid-operated water valve. This allows water to flow through the valve and into the ice cube tray. The water is frozen into cubes, and the cubes are dumped into the ice bin. As time passes, strange things may happen to the refrigerator's icemaking capability. The cubes may be small or there may be a solid chunk of ice instead of individual cubes. It's also possible that the icemaker will stop working. These are all signs of a malfunctioning water valve. The valve is equipped with a screen on its inlet to remove minerals and sediments in the water supply. Over time, minerals and sediment build up on the screen and restrict flow through the valve, or even block it completely. Minerals that make it through the screen can cause the valve to stick in the open position, overfilling the ice cube tray in the process. This is a common problem in areas with hard water, but it can happen just about anywhere. Another malfunction that will cause the icemaker to stop working is a break in the solenoid coil winding. This is known as an open coil. The coil winding generates a magnetic field as current passes through it, and this magnetic field opens the plunger valve that controls water flow. A break in the coil winding stops current flow and this prevents the valve from operating. Test And Inspect The icemaker's valve is easy to inspect and test. First, gently pull the refrigerator away from the wall, and unplug it. Turn off the water supply to the icemaker by closing the shut-off valve in the copper waterline leading to the valve (Fig. 1). Use a screwdriver or nutdriver to remove the rear lower access panel from the refrigerator's back. Next, remove the fill tubing from the water valve. Use a wrench to loosen the flare nut on the brass fitting on the inlet side of the valve (above). Place a container under the valve to catch the small amount of water that will spill from the valve and tubing. Now use a screwdriver or a nutdriver to remove the screw holding the valve's mounting bracket to the refrigerator cabinet (Fig. 2). Pull the valve out of the compartment and remove the tube on the valve's outlet. Then, remove the solenoid's electrical contacts (Fig. 3).

Posted on Mar 29, 2009

  • 531 Answers

SOURCE: GE Profile Side By Side Melting Ice but still freezing lower half

you have adefrost problem

Posted on Apr 02, 2009

  • 100 Answers

SOURCE: Ice Melting

ok check the door gaskets they must be toushing forming a compleate seal nothing else is acceptible also there is a possibilty that your ice maker heater is stuck in the on position.also these units are known for a having a bad control boared in the back

Posted on Aug 09, 2009

hiltonjug
  • 612 Answers

SOURCE: my icemaker is making huge chunks of ice in bin

You will need to replace the termination thermostat. What sounds like is happening is. Every 8 to 10 hr. your freezer goes into defrost for a set period of time. There is a termination thermostat that senses the temp at you evaporator coil in you freezer. When you heaters come on they defrost the ice from your coil. once the termination thermostat senses the temp has gotten to a preset degree, it cuts the power to the heaters. This keeps the heaters from staying on the whole period and making your freezer warm. After the pre set time period the timer turns the compressor back on. What it sounds like is happening is the termination thermostat is not opening, cutting the heaters off. By not doing so, it's letting your freezer get above freezing, melting your ice some. When the timer advances into cooling again it freezes your ice together. I would say it's your water valve leaking but that would make large pieces of ice that the ice maker has trouble dumping and also sometimes a large chunk that does not look like cubs. That would also eventually freeze the inlet tube closed..
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Posted on Aug 28, 2009

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