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What very frequently happens with those machines is this. On the drum cartridge, there is a green cover in front. Behind that cover there is a series of gears, one has a flag like tab sticking out. That tab is the drum reset, what it does is makes one swipe past the drum reset switch when you install it and that resets the drum life by swiping a switch one time. That flag has fallen and did not swipe your switch, you can do one of 2 things. You can have whoever you purchased the drum from replace the cartridge, or you can pop off that green cover and manipulate that flag to an Up and to the up position and replace the cover and install the drum in the machine, once the machine runs it will swipe the switch and reset the drum count, turning off the light and allowing your machine to run. Once you take the green cover off you will easily see what I am talking about, Flag will be down, work it until you get it in the up position. That will do it.
Found old post for diffrent printer see if this info helps. Drums may worj the same even though diffrent models.
Problem with the Xerox Printers
Xerox XD130DF J2 error replace By lgrey on Jun 20, 2008 Xerox XD130DF J2 error replace drum
Best Solution posted 3 years ago
Rating:80%, 98 Votes
Im presuming that your have replaced the drum??
if so : Remove the new drum. On the front of that drum, there is a green cover. Take it off and what has happened is the flag on the gear had dropped in shipping. You will see a flag like piece of plastic on one of the gears, reset it to up and somewhat to the right. Then put the green cover back on That flag has to be in the up position when new. It passes down and actuates a drum reset switch on the machine. When that is back in the up position. re insert the drum and on the first revolution it will turn on the switch.
Sounds more like the drum life chip has expired. Either replace the drum unit or the chip .
I can't remember if the xc1040 has a chip, or if its the one with the gears on front that has to drop a flag in order to reset the drum count.
Either way, I believe replacing the drum unit is the solution to your problem.
It's probably coincidence, the problem is probably your drum unit, and it probably had nothing to do with being exposed to the light unless you had it out in direct sunlight, regular indoor lighting will not hurt the drum.
No, What happens is on that drum unit , under the green front cover there is a series of gears with a small flag on it. That flag makes one rotation when the drum is installed and actuates the new drum switch. What has happened is that flag has dropped while in the box and never reset the switch. You can pop that green cover off and reset that flag to the up/right position, approx the 2 o clock position,, Or you can exchange the cartridge. That is very very common on that cartridge for it to drop in shipping.
if so :
Remove the new drum.
On the front of that drum, there is a green cover. Take it off and what has happened is the flag on the gear had dropped in shipping. You will see a flag like piece of plastic on one of the gears, reset it to up and somewhat to the right. Then put the green cover back on That flag has to be in the up position when new. It passes down and actuates a drum reset switch on the machine. When that is back in the up position. re insert the drum and on the first revolution it will turn on the switch. I can try and send you more information if you provide an E-mail address, or simply take the drum back to where you bought it for exchange.
Testing the Ink Out SensorsUse this procedure to test if an Ink Out Sensor?s flag works correctly. 1.Remove ink sticks from the ink loader?s channels. 2.Place the printer in Diagnostics Mode by: Service method a. Turning on the printer and as XEROX appears on the screen, press and hold the Back and Help button until Beginning Service Mode Initialization appears. b. Scroll to and execute test Monitor: Sensors Customer method a.While error code displayed, press UP arrow and OK key. b.Scroll to Troubleshooting: Service Tools: Enter Diagnostic Mode.(Printer restarts). c.Select test 82: Monitor Sensors.Press OK. d.Scroll to 01: Exit Diagnostics and press OK to return to customer mode. 3.Insert the clean eraser end of a pencil thru the lowermost oval slot.(The eraser end of a pencil closely simulates the bottom rail shape of a Xerox ink stick.) Slide the pencil down the white channel guide until the sensor is tripped.A sensor change is displayed on the control panel.When the flag is depressed, the front panel will read <color> Ink Present H. When released, the reading will change to L.The test will only display a reading when a sensor change occurs.If a flag is stuck, no sensor reading will be displayed on the front panel. If it doesnt change states you need to replace the ink loader