Question about Hitachi 50V500 50 in. HD-Ready LCD Television

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Hitachi 60vx500 Light eingine

I need a light engine for a 600vx500 i bought it about 5 years ago

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Hi,
Optical Engine Assy for Hitachi 60VX500 is available at Part Store.

Posted on Sep 24, 2008

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Posted on Jan 02, 2017

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1 Answer

Shutting off and turn back on ever five to ten minutes


Hi,
Did you replaced lamp in Hitachi 60VX500 tv in last 2-3 years?
If not then it is time to replace lamp to solve tv issue.
Let me know if you have additional question.
Thanks.

Nov 28, 2010 | Hitachi 60VX500 60" Rear Projection HDTV

1 Answer

Our tv recently went out and I think the lamp light came on. Where can we get a lamp for our 60vx500 hitachi tv? What size do we get?


You can purchase a lamp at www.partstore.com The first thing I want you to try is to unplug your TV from the wall for 40 MIN, the reason why is that you night got a small power surge and have some garbage in the TV processor, and that is common with Hitachi. That should reset it all back to normal.

Oct 16, 2010 | Hitachi 60VX500 60" Rear Projection HDTV

4 Answers

Yellow spots


I have been told by a local repair person that Hitachi might replace the light engine at no cost because it is such a big issue... has anyone hear about this... I am going to contact them directly also.

Sep 08, 2009 | Hitachi 42V710 42" Rear Projection HDTV

1 Answer

LIGHT ENGINE FOR THE HITACHI 60V500


Hitachi WILL replace the part... My tv is over 4 years old and the light engine went bad. They sent me a new light engine free of charge two weeks ago and now it is PERFECT! When you call them make sure to ask for their superior if you get denied by someone.

Jul 10, 2008 | Hitachi 60V500 60" Rear Projection...

1 Answer

Hitachi 60VX500 60 in. Rear Projection TV


The HV circuit that runs the lamp is out
or the thermal fuse near the lamp is bad/blown.

Jan 11, 2008 | Hitachi 60VX500 60" Rear Projection HDTV

3 Answers

Pink splotches on Hitachi 50V500A


We had the same problem and just got our light engine replaced last week. Yes, Hitachi will ship the part and they will pay for the part but they will ask you to pay for the install (unless like Dev23 said, it's still under warranty). Hitachi shipped the part to the certified Hitachi dealer that they recommended. Cost to us was around $400. Worth it to us being that the TV cost $3600 when we bought it 3+ years ago and up until we had the light engine problem, the TV has been great. Since the light engine was replaced, TV looks brand new. You will read some post about this problem were people have had up to 3 light engines replaced. Back when Hitachi was made aware of this problem (about a year ago) they were sending out refurbished light engines and not new ones...obvious cost savings and cheap way out for Hitachi. The tech that came out and installed ours said that now Hitachi only sends out brand new light engines.

You should really only deal with Hitachis Customer Relations Department and not regular customer service. When you first call, they will act like they have no idea what you're talking about. After you have someone come out to look and tell you that YES, it's a light engine defect, they will ship the part to the dealer and then the tech will come out and rinstall it. The customer relations department # is 800-654-70103.

If you're willing to pay the install, they will cover the part. The part we were told cost $1500. Regardless of a warranty or not, this is a DEFECTIVE PART and I think Hitachi should pay for the entire tab none the less, we just wanted the TV fixed without a hassle! Good Luck:)

Nov 08, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

7 Answers

Pink Screen


There is a service bulletin for this problem - you need to reintialize the memory settings in the service menu - I have a pdf file showing how to do this.

Sep 09, 2007 | Hitachi 50V500 50 in. HD-Ready LCD...

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