Question about Shark Navigator Bagless Upright Vacuum
Take off bottom, there are screws under each wheel and one in the hatch area. Inside take the switch out to the left and cut the red wires that lead to it and splice them together. The switch is defective, and is meant to turn the brush off when the handle is upright. From now on the bars will beat only with the switch up top.
Posted on Sep 26, 2015
On mine, the white led's on the beater brush assembly would light but the brush would not spin when i lower the handle. I could move the beater brush with my fingers (unplug the vac. first) so it was not dead because of a tangle. Basically, the green micro switch located in the lower beater brush assembly can/will fail. I have done more research on this than I care to admit (Vac theory of operation as well as a troubleshooting guide) which you can find here:
Posted on Jan 22, 2015
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Posted on Sep 17, 2017
Check out this Video
One of the most important parts of the Video - It's a great Video by the way - is the switch being shown at the 3:08 mark in the video. I recommend watching the entire video to see how to disassemble the Power Brush Assembly. Anyway, if that switch shown in the Video fails, it will prevent the beater bar (rotating brush) from working. It could be stuck on or off. Ours was stuck off and would not turn on. The switch did not spring back and click like shown in the video.
This happened on ours and a quick call to Shark Corp got a replacement Motorized Floor Brush Assembly on the way and a prepaid shipping label to send back the defective one.
They need your model number on the silver sticker and the date code on the power cord plug - code is on one of the blades that plugs into the wall. it is stamped into it. We are out the vacuum till the new part gets here, but I have to give them props for great customer service and an easy warranty claim process.
Posted on Mar 31, 2016
Yes pins between motorized brush and main unit were not making contact. I wrapped a small piece of painter's tape around the square plastic insert to firm up the friction connection. It works! So my neighbor threw this vacuum out. About 2 hours fidding around and I have a working $250 vac. Thank you my neighbor. P.S. I now have 5 working vacs that I picked up in my alley. Thank you alley gods.
Posted on Feb 14, 2016
HI, it's Jim from Crucial Vacuum!
There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.
First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is effecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.
Crucial Vacuum Customer Care
Posted on Nov 19, 2014
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Posted on Jan 02, 2017
The 2 metal pins of the motorized brush are not in contact with the vacuum cleaner. or the Motorized brush is clogged up. You have mentioned that it is cleaned, but still give a thorough inspection. For the metal pins, firmly insert the motorized brush into the air-intake nozzle. This will connect the motorized nozzle to the unit power supply.
Posted on Oct 22, 2011
SOURCE: The brushes won't spin. I
Usually when the brushes won't turn it is due to a bad turbine. Insert a screwdriver into the square hole that the pin on the brush fits into, and see if it turns. If it is seized up, the turbine assembly will need to be replaced.
Posted on Jun 28, 2011
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