Question about Motorola Mobility RAZR V3

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Signal is lost when sending txts and calls

So I've been having this problem on and off with my Razr V3m, Verizon provider. Randomly I will be trying to send a text or call and the signal will go to no bars and it will just sit there 'sending' the text/call but ultimately it will fail or just not do anything. Once it happens the signal really never comes back, and it isn't like I don't have reception, because I know that I should. The only way I've been able to get my signal back and the ability to call/text is by taking the battery out for a little bit, putting it back, and turning it back on. Sometimes the first time will do it, but others I have to take the battery out multiple times (like 5-10 times) and keep trying to get the call/text through. Its really irritating because it always seems to happen when a quick response is needed. I have tried the Master reset or clear, whichever one doesn't erase your contacts and it didn't help at all. Any other suggestions? Thank you very much!

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  • mrbeewer Sep 24, 2008

    Actually, it has done the same thing while on the charger, so that shouldn't be it, but I will clean the terminals anyway :P I just tried calling star 228, but it keeps telling me that 'activation failed' I will keep trying it however, maybe it will make it through.

    any other thoughts?

  • mrbeewer Sep 25, 2008

    Hello again,

    I just tried the star 228 once more. I checking out what the preferred roaming list is and this and that, and saw that I should pick choice '2'. I didn't hear it ask, but I pressed '2' anyway and it did the update. So we'll see if it works! I hope so. Thank you again for the help!



1 Answer

This could be a problem of a weak or worn out battery. perhaps, the next time the problem persists, you could use the phones charger while making a text/call. another option is to check the battery terminals for dirt or other contaminants and clean accordingly. also, have you tried updating the PRL? this refers to the preferred roaming list. dont know why its called that, but it may update the software of the phone. do this by calling star 228, that is, the star button, then 228, then send. I worked in a verizon call center years ago and this is how the phone software was updated. good luck

Posted on Sep 24, 2008


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