Question about Westpoint TV-258 Microwave Oven

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Failed to heat food

The light,timming&power were on.The plastic container on the glass dish was turning but the food was not hot at the end of the time.The Microwave is very new and has only been used 3 times before this problem came up.

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  • ibilola Sep 26, 2008

    Thanks for your advice,problem was due to low voltage.The oven is now working with a high voltage.

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  • Westpoint Master
  • 9,047 Answers

I'd say it's a loose connection at the magnetron, a bad magnetron, or a bad high voltage diode.

If it's less than 30 days old, I'd contact the dealer to exchange it for a new unit or a refund.

If it's over 30 days, but less than the full warranty period, I'd contact the manufacturer (see the owner's manual) to get in touch with your nearest local authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 25, 2008

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I need instructions for 10in. microwave browner


Only place I've found is here: CorningWare Browner Instructions

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Mar 09, 2014 | CorningWare Microwave Ovens

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Our new microwave heats the containers but not the food. Container is too hot to touch. Food "looks" hot, usually boiling - but food isn't even warm.


Check on the material the containers are made of. If they are not microwave friendly then they will cause problems.
Some materials are designed to "Roast" the contents by absorbing the energy.
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Jun 30, 2009 | GE Advantium SCA1001SS Convection /...

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It turns on ...lights up but doesnot heat or warm the food


Sounds like the magnetron has failed. This is the component that produces the microwaves that heats the food.

The cost of the magnetron is about 95% of the cost of a microwave oven. Most people don't, for this reason, replace the magnetron, they replace the whole oven which is probably what you will end up doing.

There is a possibility that the circuit that provides power to the magnetron is faulty and you need to take it apart, find the proper electrical leads and test them with a volt meter. To do this you have to remove it from its mounting and take it apart. It is a fairly lengthy process however.


Benjamin

Apr 17, 2009 | DeLonghi MW 605 Convection/Microwave Oven

1 Answer

Everything works on the microwave but wont heat food.


You need to remove the cover, (Power Unplugged!!) look for and check a long glass fuse (usually in a plastic housing)
It's 5000 volt and less then one amp rating.
It's a small wire inside fuse so check it with a meter.
If it's ok, it's most likely the Magnetron which is usually half the price of the machine.
If the fuse has blown, see if there is a black diode, 30-40 mm long, one end is screwed to the case.
Disconnect one end, If you have continuity both directions, it's failed causing the fuse to blow.
Replace that diode / high voltage rectifier and then the fuse.
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Mar 16, 2009 | Maytag MMV5156AAS Microwave Oven

1 Answer

Microwave heats bowl but not food


First of all, you must be sure you are using a microwave safe container. If it is not marked as such, it is not.

Try heating a cup of water in a clear glass container. If it still does not work right, your stirrer may be bad.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

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I have a diagram at my site which helps you find & replace many GE cooktop and cavity light bulbs. It's at http://207.234.249.73/mwd/ge_lamp_replacement.jpg

If there's no obvious removable cover over the bulb (most often on the rear or side) and the owner's manual doesn't address it, then disassembly will be required.

Bulbs can be had in most grocery stores, hardware stores, home improvement centers, and big box or department stores.

Many models use halogen lamps. You must not touch the new one with your bare skin, as the oils will shorten the bulb life.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Nov 25, 2008 | GE JVM3660 Microwave Oven

1 Answer

Microwave oven


Assuming your turntable is wokring and your cups / dishes are microwave safe, then I would suspect the magnetron is failing.

That's a 2006 model, so the magnetron would definitely be under warranty.

But if it's more than 1 year old, you would have to pay for labor to get it replaced (if it's bad) and that would almost certainly not be economical.

For warranty issues or to find a local servicer, you can contact Sharp at 1-800-BE-SHARP (1-800-237-4277) or visit them online.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Sep 17, 2008 | Panasonic NN-C980 Convection/Microwave...

1 Answer

Microwave dish/tray rotates intermittently.


If the turntable is not turning, you will get hot spots and uneven heating.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can get Samsung parts here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 03, 2008 | Microwave Ovens

1 Answer

ADHESIVE


As you know, the microwave heats the food which then transfers heat to the dish which transfers heat to the cooktray.... Typically the tray and the oven chamber doesn't get very hot at all unless you have it on for a long time or are cooking something that is putting off a lot of steam etc. I think you would be safe trying your adhesive assuming it doesn't absorb microwaves itself.

Jan 05, 2008 | Welbilt MR95TW Microwave Oven

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In most cases, this is a problem with the inverter or a bad magnetron.

Due to the lethal voltages used and produced, I do not recommend that an inexperienced person work on these.

I would recommend that you contact your nearest Panasonic-authorized servicer. You can find one here:

http://www.panasonic.co.in/

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