Question about Samsung Televison & Video

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I just bought a samsung ps42a457p1d 42" plasma tv.watching football is a nightmare.it is very blurry when watching through sky and also bbc1.we have checked scart leads(they worked fine on our old toshiba)and also tried disconnecting dvd and vcr to see if this would help -to no avail-sales staff had told us watching football through this plasma tv would be fantastic but we are not finding this.is this a common problem on plasma or is there something we are doing wrong.we have tried changing lightening,colour etc but nothing is making it better.would lcd be better.we just have sky ordinary not plus or hd.please help as the tv was bought especially for football but this is when it is at its worse.

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It's under warranty. The convergence might be off but you deserve to have the thing looking right. If they can't fix it tell them to take it back and you're going across the street for better service...

It should be a great picture but something is wrong. I would hope they offer you onsite assistance if not I would want to talk to a company rep. Samsung has a pretty good following in terms of their products but I think something is wrong with your TV. Call them. Tell them you want a replacement. Tell them that and stand by it. Hopefully they will give you support or at least have someone come look at it on their nickel. and maybe they will be nice and make you very happy. That's my hope.

Posted on Sep 24, 2008

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