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Just restored ipod but ipod will not sync all that comes up on screen is page onsetup ipod but nothing else is happening

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  • seanfdavey Sep 25, 2008

    how do i manully put songs on ipod

  • seanfdavey Sep 25, 2008

    when i run diagnostics test it says no ipod found



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Try restarting your computer then try to sync

Posted on Sep 25, 2008

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Try connecting your IPod to a diifferent USB port. Until the computer recongnizes the IPod, you will not ba able to sync or manually copy anything to it. Please let me know after you have done this,

Posted on Sep 25, 2008

  • Todd Gale
    Todd Gale Oct 03, 2008

    Please rate this solution.


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when you go on itunes and click on your ipod name does the box that says "manually manage songs" have a tick by it?

uncheck it and then it should automatically sync the songs.

Posted on Sep 24, 2008

  • Priya darshan Sep 24, 2008

    Let me know your operating system and I also suggest you to try this:

    Create a new user for a
    test, the iTune libraray for this test user would be empty; take any CD
    you own, import the songs in it, connect your iPod and try to manually
    add these songs to your iPod.. If the application and its resources are
    undamaged, you should be able to proceed. If not, chances are that your
    application or some other necessary resources are damaged. In that
    case, simply dump the iTune in trash, download a new copy from Apple
    and reinstall-- test to see how it behaves now.

  • Priya darshan Sep 25, 2008

    See if you want to manually put the songs then go to itunes and click on your ipod name click on the box that says "manually manage songs" just tick this box.


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1 Answer

Im tryin to reset the password, when i hold the home and the other button down all i get is the cable and the itunes and nothing else happens.

You happened to restore your iPod to the factory settings, meaning EVERYTHING on there is now lost. Here is what you do to sync your iPod.
Step 1: Download and install iTunes if you don't have it already.
Step 2: Attach your iPod to your computer with the given USB cable.
Step 3: Follow the on-screen instructions. You should have a working iPod now.
Note: If you found this helpful, please vote!

Jan 12, 2011 | Apple iPod touch

1 Answer itouch password screen is not coming..instead of that a screen comes with the pic of a power cord and a doesnt sync to pc as well as it is password protected and password cant be...

This happens some times when the soft ware crashes. It is not generally a problem with the ipod directionally. You just need to restore the ipod, and this will put a new version of the software on.

Once at the computer you will need itunes open and your ipod connected

1) Make sure you have the latest vertion of itunes downloading
you can check this by going to { HELP>CHECK FOR UPDATES}

2) On the ipod hold the sleep wake button at the top and the home button on the bottom at the same time until you see the apple logo

3) Once you see the apple logo - release the sleep/wake button but remain holding the home button

4) You will see an error message from your computer

5) click ok - Then the restore button - the restore will take about 15- 20 minutes

Note: if you have previously backed up the ipod it will prompt you to restore from back up in the restore process

6) re - sync2_bing.gif your content after the restore is complete

7) after sync disconnect and use

I hoped this helped-

** NOTE: If you get an error while restoring the ipod try and restore from another computer ***

May 21, 2010 | Apple iPod touch

1 Answer

Hi, My ipod classic 120, is not responding? It's not frozen. Seems like the wheel and buttons are not working. I've tried to reset it, but nothing happens. When I scroll the hold button on top, it lights...

Try this to see if this works: Toggle the hold switch and put it back in the off position. Then press and hold the center button and the menu button simultaneously for ten seconds and the apple symbol should come up on the screen. Then it should work like normal, and you can now ty re-syncing your ipod in itunes. Hope this helps you! If that does not help, connect it to itunes and try restoring it. That should solve your problem.

Feb 24, 2010 | Apple iPod classic MP3 Player

1 Answer

My ipod says connect to itunes.

To guest, yes it does.

unfortunately you will have to restore your ipod. Just connect it to your computer, and within itunes select the restore option on the ipod page.

The ipod should be able to be restored by the computer that last synced it.

Otherwise, try to restore your ipod via DFU mode. Here is a great step by step guide to do that.

I hope this helps,

Aug 30, 2009 | Apple iPod touch

3 Answers

Unable to sync ipod with computer

Actually I would try putting the ipod into disc mode and restoring it to see if it a software issue. I know computer/ipod stuff can be very frustrating sometimes too; so i posted a step by step on both the putting the ipod into disc mode as well as restoring it. Generally you will need to use itunes to add music to the player. I only know of super computer wiz's being able to sync using the media player. I also posted a how to on adding content to your ipod. I hope that this does resolve the issue your having. :)

If you do not already have itunes, you will want to go to the web page listed below and download it for free.

Putting ipod into disc mode Putting iPods with a Click Wheel into disk mode Before placing the iPod into disk mode, you should verify that it is charged. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.) Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears. When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect" If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.

How to restore iPod (ARTICLE NUMBER HT1339)
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.

After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.

Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software.

The 4 possible restore options are: Restore Option

1: Restore - Restores with same iPod Software version already on iPod. Restore Option

2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available. Restore Option

3: Use Newest Version - Restores with the latest iPod Software available. Restore Option

4: Restore and Update - Restores with the latest iPod Software available.

If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.

A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).

Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).

During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

May 03, 2009 | Apple iPod touch

1 Answer

My screen touch wont enter the code i havent forgot da code but when i press it da number turns blue but doesent enter da box

Hi there,

Try connecting the ipod to itunes, and setting restore. This will erase the code on the ipod touch. The ipod will allow this to happen with the last computer to sync to it.

Also make sure you have the latest itunes version installed.

and also that you have the latest ipod firmware. This can be done by selecting "check for update" from the ipod page in itunes.

Hope this helps,


Apr 07, 2009 | Apple iPod touch

1 Answer

When i plug in my chromatic it wont connect

Repeatedly resetting itself is one of the classic symptoms of an incomplete restore or update process. You unplugged the device from your computer before it had fully synced, thus it has corrupted.

This is not a fatal problem, though.

You need to force the nano into recovery mode, which will (unfortunately) clear your data from it and restore to factory settings. The detailed procedure for this can be found here:

If you want to give a go at restoring before full-blown recovery (although from your description I doubt it will work), try the instructions on this page:

Mar 26, 2009 | Apple iPod nano MP3 Player

1 Answer

Ipod wont sync

If you've explored all software options and the problems doesn't resolve, it's an issue with the logic board or dock connector, so ultimately if you want to resolve it, one of these components needs to be replaced. If you're under warranty apple will likely give you a new one. If you're out of warranty you can attempt a self-repair if you're comfortable with opening devices like that, there are ipod Repair guides at that show you how. Before you should consider if it's big enough of an issue to take the risk of breaking things further or if you can deal without syncing the iphone. 

Sep 24, 2008 | Apple iPod MP3 Player

1 Answer

IPod nano (3rd generation) not syncing

What seems to have happened is that either iTunes or the iPod folder has become corrupt. To solve this, download the very latest version of iTunes, install it, connect your iPod. If it wants to update the software on your iPod do this. Then on the main ipod page on iTunes click the button that says Restore. Choose the bottom most option if given any then go ahead and restore. You should now be able to sync as normal.

All the best

Aug 11, 2008 | Apple iPod nano

1 Answer

Ipod 2nd generation shuffle

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

Have you tryed that?
Well if you go and try it on a friends pc does the same thing happen? Let me know.

Mar 25, 2008 | Apple iPod shuffle Second Gen. Silver (1...

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