Question about Sony Handycam DCR-DVD403 DVD Camcorder

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Lens cover will not open

I have a sony handycam dcr-dvd403. the lens cover will not open. I can hear a clicking sound but it does not open. I have tried to push open the lens and blow but it does not work. Does anyone know of other options. But I can not afford the $341 that sony wants to charge to look at it. Help!

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  • leagle Sep 29, 2008

    I have a Sony HDR-UX1 and the lens cover will not open. I also hear a clicking. Sony tech support thought it might be the battery but I charged and changed batteries. Now they want $511 to send it in to fix it. Can get a new camera for less.

  • traderr Oct 04, 2008

    I have the same problem. The lens cover wont open. Please help.

  • letsdeal41 Oct 09, 2008

    I also have the same problem. One possible solution was to spray air into the lens. It did not work for me. Because it's out of warranty, Sony will charge me over $300 to repair . Given the magnitude of this problem, this is a defect that Sony should acknowledge and fix for free. This is the LAST Sony product I will purchase. Spread the word about Sony.

  • maxxc Nov 02, 2008

    i just got this problem this morning :(
    i was using it about half an hour ago, and now its decided not to open!

  • daninpa Nov 05, 2008

    I had this problem with the exact same model and stupidly replaced it with the same model. We don't use it much, and probably had a total of two hours of recording on this one before it failed. 

  • Anonymous Dec 15, 2008

    My cover won't close. I have used it maybe three times in the past year. this suks!



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Let me know, If you have knowledge of how to open camera and do some mechanical work, I will provide you help.

Posted on Sep 24, 2008

  • edu_magpie
    edu_magpie Jan 09, 2012

    I M WILLING TO OPEN IT, please let me know how to fix it, thanks



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OMG! I had the same issue and blew on the lens. To easy to be true, but it worked! I thought maybe it was a fluke, so I turned the camcorder on and off several times, and it worked every time! Sure beats the $341 Sony was going to charge to fix it!!!!

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