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Television I have two grey stips on the sides of my tv screen how can I get rid of them

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I'm assuming that you have a new widescreen tv. Your screen or cable box is currently set to 4:3 resolution. If you're using a cable box, you'll need to go into it's menu and change it to widescreen 16:9 format. It really depends on which type of cable box that you have. If you aren't using a cable box then you need to go into your tv's video settings and change those to 16:9 or stretch-to-fit. Please provide more information (make/model) of your cable box so that I can provide more detailed information. Good luck!!

Posted on Sep 24, 2008

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Posted on Jan 02, 2017

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I have heard complaints from some of my customers, “There is a black/gray box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black/grey box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black/grey box can be in different places and can be different sizes on different sets.
Most likely the Text mode is on in the Closed Caption menu.
The way you can test if it is in Closed Caption Text mode, when you change the channels, the black/ gray box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off.
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1 Answer

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