Question about RIM BlackBerry Bold 9000 Smartphone

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My track ball is stuck - RIM BlackBerry Bold 9000 Smartphone

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  • cricket970 Apr 13, 2009

    my track ball goes up and down but not right and left

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Best thing to do, other than taking it apart is to get a hard flat surface and a sheet of a4 paper, take any cases etc off the phone hold it flat down to the surface and then roll it around, i normally find in a circular motion works best, this frees mine up perfectly. failing that you will need to take it apart which isnt that hard and clean the pressure pad below the roller ball but this is a bit fiddly!

Posted on Oct 02, 2010

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My tracking ball has stopped working. Tried removing the battery while powered on, but it's still not working properly. Can move sideways but not up or down and can't retrieve messages.


All that is, is dirty. Just push it down a few times and try to roll it in a circle and dislodge what's stuck in it. Once you get it rolling free. Take a cotton swab, dip it in pure rubbing alcohol, not dripping, and rub it all over the ball, move the ball around and let it dry for like 3min. Your ball will be fixed and clean

Sep 16, 2011 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

My acer mouse gets stuck all the time and it is only 3 years old-do i need to buy a new one


if it is a ball type mouse, remove the ball, clean the ball, and use a small box cutter knife to scrap sideways on the tracking wheels to remove the black tar band that may exist around the wheel.

Jun 13, 2011 | Acer Computers & Internet

1 Answer

Unable to scroll to the right allways


the track ball on the curve is very prone to such problems. we frequently use un-clean fingers when using the track ball. the dirt gets collected on the track ball and on the underside. use an alcohol swab to clean the track ball and your problem should get solved.

Apr 04, 2011 | T-Mobile Blackberry 8900CURVE Curve 8900...

1 Answer

Track ball is stuck


If the trackball is stuck, you can turn the mouse upside down and push the trackball into the tabletop and roll it around. This will help to clean it off. With the Mighty Mouse this is a common problem.

Feb 09, 2011 | Apple Computers & Internet

1 Answer

The ball seams to get stuck. It esp.doesn't move to the left.


Normally, you can remove the ball. Turn the mouse upside-down, you'll notice two rollers, in a straight angle. One is for upward/downward motion, the other one for left-right. These may need cleaning. I used a small knife to remove all accumalet dirt, but you'll need to be careful.

On the other hand: modern mice don't use a tracking ball and are cheap enough to replace your older one.

Aug 11, 2010 | Logitech Cordless Mouse

1 Answer

Optical track ball is sticking. How clean it and what to avoid?


An "optical" mouse has *NO* track-ball.

If you do have a mouse with a track-ball, then rotate the "ring" that holds the track-ball inside the mouse, to "unlock" the ring. Remove the ring. Look inside the mouse. You'll see two rollers.
Look for accumulated "gunk" in a ring at the center of each roller. Gently scrape each roller, to clean it. Re-insert the mouse. Re-insert the ring. Rotate it, to "lock" the ring into place.

May 19, 2010 | Logitech 931249-0403 Mouse

2 Answers

Blackberry ball wont roll


If the track ball is stuck, there's something that's preventing it to roll. Cleaning it should be the solution, but you need to contact the manufacturer and have them clean it for you. Because that track ball is not easy to remove.

Thank you!

Dec 29, 2009 | RIM BlackBerry Pearl 8100

1 Answer

My track ball scrolls on my blackberry curve but niether the keypad or the track ball works. how can this be soved without buying a new phone?


try cleaning the track ball with a qtip dipped in alcohol or nail polish remover.. It could be that the track ball isn't "reading" correctly due to oil, etc.

Nov 15, 2009 | RIM BlackBerry Curve 8310 Smartphone

1 Answer

Track ball on my blackberry is stuck wont go up and now it just goes down i can't navigate.


take off the silver ring over around te ball it should just pop off and clean the entire ball piece that comes out

Nov 05, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Screen shakes have to use track ball


Try turning off the device and take off the back cover and battery. make sure the camera button isnt stuck and try pressing it in a few times...it should kinda make a clicking noise.

reasemble the phone and turn it on by holding the red key for about 10 seconds or so and see if it still happens. if it does, call t-mobile at 1800-937-8997 for a replacement.

Jan 26, 2009 | HTC G1

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