Question about Vtech i5871 Cordless Phone

1 Answer

My phone keeps saying unable to connect

I re-registered my handset & base when it said searching for base but now when I try to make a call off the handset it say unable to connect but the base will have a dial tone ???

Posted by on

  • jansytnik Oct 27, 2008

    conection is interrapted and screen says looking for base

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

Is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.

Had the same problem and replaced the battery. budgetbatteries.com had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

Posted on Jan 31, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Why does screen indicate "searching"?


The handset cannot communicate with its base.

When the handset cannot establish its secure (encrypted) radio
link with the base it is 'paired with' or 'registered' to, it will first
say "Connecting....", then it will display "Out of Range or No
Power at Base", then it settles at the infamous "Searching..."
display.

Although rare, the registration between base and handset can
become corrupted and lost so that we must de-register and
then re-register the pair.

First, ensure that power is 'on' at the base (a more common cause)
and the cradle will charge the handset, etc.

Second, be sure the handset battery is well charged as a weak battery will interfere with the registration process.

Then try the following ( 'works for the D1680, D1481, and similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
after ~30 seconds the handset should display
"Handset #" and be good to go...
or it will display "Registration Failed"

Good luck!
--

Mar 20, 2016 | Uniden DECT 6.0 Cordless Phone

2 Answers

Can not get the second handset to register to the base


This is the registration procedure

Step 1: press MENU-6 and select 3 “SET BASE”
Step 2: press the REG key on the master base
Step3: press register to finish the registration procedure.
• After the registration complete, handset 11 and handset 21 can
2-WAY intercom with each other

If issue persists reset the unit start registration by using 2nd unit that currently unable to register. if issue continues please inform for further troubleshooting

Good Luck

Jan 01, 2008 | EnGenius SN 920 Ultra Cordless Phone

1 Answer

There is a message "Searching" on the phone, How do I get it back to working.


You might try to de-register the handset and re-register
it to the base. Be sure the handset's battery is well
charged, a weak battery can impede the registration.

( I ) To de-register the errant handset:

1. Press and hold the [END] and [ # ] keys at the same time until the screen displays
"System Reset, Deregister Handset"
2. press [select]
3. scroll to "Base Unavailable"
4. press [select]
5. display says "Not Registered"

( II ) To register the handset to the base:

1. open the base display's [menu]
2. scroll to "Register Accy."
3. press [select]
4. on the handset, press and hold [ # ] until
the handset display says "Registering"
5. In ~30 seconds, handset display will say
"Registration Complete" or
"Registration Failed".

This is described on page 22 of the manual.
A free copy of the User's Manual can be obtained
at www.manualslib.com .

Good luck!
------------

Jan 15, 2016 | Uniden D16883 Phone

1 Answer

DECT 6.0 cordless. Why won't it register the handset when placed on the base?


This could be several things.... the simplest is that a weak
handset battery can interfere with registration. Or,
does the handset display say "Connecting..." or
"Searching...." or "Out of Range / no power at base ..." ??

In these cases the handset is registered to another base and
must be de-registered before it can be registered again.

To deregister the handset:

Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say:

"System Reset, Deregister Handset"
press [SELECT]

scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]

display reads "Place in base..." and it should be ready to
register.

Good luck!

Dec 28, 2015 | Uniden Phones

1 Answer

Display keeps saying 'searching'


I don't have this model but I have had two Siemens phone systems. Typically, when the handset says "Searching" it is trying to connect to the base station (the part actually connected to the phone line). This can happen if the handset is too far from the base station to connect to it wirelessly. It can also happen if the handset has become unregistered from the base station (or was never registered to begin with). If the distance issue is not the problem, look in your documentation for how to register the handset and give that a try.

Sep 07, 2014 | Siemens Gigaset 4215 Cordless Phone

2 Answers

Don't I have to connect the phone to a telephone line? I don't see where i can place a phone wire in the phone. Also, I have the handset in the base but it doesn't say that it is registering. It keeps...


Often the line cord connection is on the back of the base unit or underneath, usually near where the AC cord plugs into the base unit that powers it. The handset needs to charge before it will be ready to use, sometimes for 12 hours. If after charging, it still is not registered automatically then try manually registering it to the base unit per the directions in the manual.

Dec 09, 2010 | Uniden Cordless Phone

1 Answer

Handset won't work


I went through this exercise with a Siemens Gigaset 8800. The solution is to DE-register the handset first. Then register it with your base. This function can likely be accessed in the handset menu. The phone you purchased is apparently still registered to the previous user's base.

May 23, 2009 | Siemens Gigaset 4200 Cordless Expansion...

2 Answers

Philips CD240 2nd phone wont connect - keeps saying searching


Hi, I solved this issue this morning. What you cannot confuse here is that handset and base. To do the registration successfully, the both must be in "Registering" mode. First, to get the base in the registration mode, you have to press <page> (a paging function for handset in case you cannot find where they are - usually button that says <page>or speaker with sound symbol on the base) more than 5 seconds, then the base is in the "Register Mode"(though you will hear no beep). You can then go through the procedure you describe on the handset and the handset should beep with assigned number no more than 10 seconds after it flashed "Waiting". The above, however, works only if the Base is still functioning. In my case, sadly, the base was more likely dead (if I press any button on the base, i.e. answer phone etc., there is no response). Hence I went and bought a new cheap GAP compatible BINATONE 1800 Single at Comet (14.99). I then set up the base, put it in the registration mode as per the BINATONE instruction. Then on the Phillips CD240 handset and gone through the above registration procedure... and Voila! It worked. Now I have a brand new base that came with 1 handset of its own, and 3 additional CD245 handsets which are all registered with this base. So far, the sound quality is good and they retained all the telephone numbers registered with the handset. The BINATONE base came with 12 months manufacturer's guarantee so I am sorted with the base problem for at least a year, which is nice. I hope this is helpful. Best, Ken

Feb 03, 2009 | Philips Phones

2 Answers

Base station and units all say 'searching'


You may need to register your handset to the base.
Normally ,there is a advanced setting ,register handset. At the same time, press and hold "page" key on your base 4 to 5 second , there is be a registation success tone from handset. You can register all of your handset ,one by one. Some model need to input register code, normally ,it is 1234 , or 0000.

Dec 22, 2008 | Philips DECT 2252S Cordless Phone

1 Answer

Uniden Cordless Phone Model DSS7855. frequently fails to connect to an incoming call, with 'out of range' indication. The phone is less than 1 meter from the base station.


The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

Aug 21, 2008 | Phones

Not finding what you are looking for?
Vtech i5871 Cordless Phone Logo

Related Topics:

1,604 people viewed this question

Ask a Question

Usually answered in minutes!

Top Vtech Phones Experts

kakima

Level 3 Expert

96518 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Cindy Wells

Level 3 Expert

4757 Answers

Are you a Vtech Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...