Question about Arris SB5100 SURFboard DOCSIS 2.0 Cable Modem (50120900100)

1 Answer

Internet only works for about 2 minutes

For some reason after about 2 minutes the "pc/activity" light stops flashing and i'm unable to use the internet.

if i unplug the modem and restart it ican use ti again for another 2 minutes

i've had to do this now to post this problem

also if i use msn my internet will die within seconds not minutes

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  • Anonymous Oct 12, 2008

    internet works for only 20 minutes then no signal if i unplug modem and plug back in works again for 20 minutes

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  • 298 Answers

It could be a problem with the modem's ethernet port. You need to contact your internet service provider so maybe they send someone to your place to check the modem.

Posted on Sep 25, 2008

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