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My 2 year old HP laptop and suddenly stopped working. It was up and running when I walked away for a few minutes. I came back and the screen was totally black and now NOTHING happens. The screen remains black at all times. I tried replacing the power cord, but that didn't solve the problem either. Do you have any ideas? I sure could use the help.

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  • mmaquilino Sep 25, 2008

    Thanks for getting back to me so quickly...that is much appreciated! Sorry, I forgot to tell you that I tried that as a possible remedy. I also checked the outlet to make sure it was working. A friend said I may have had a power surge and fried the mother board. That does make sense; however, I also have my cordless phone stand plugged into the same outlet and the phone still works. I would think a power surge would affect the phone as well, but I'm certainly not sure about that at all! Do you happen to have any other sugestions?

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Take out the battery and connect only the laptop with a power supply. Check the power supply.

Posted on Sep 25, 2008

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