Question about HP Pavilion dv6000z Notebook

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The cdr disc drive is not working - HP Pavilion dv6000z Notebook

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  • h_ashy Sep 25, 2008

    Is that HP update on the accessories menu in Windows Vista. I think its a problem with the laser eye.

  • h_ashy Sep 28, 2008

    Vista were exactly is this diagnostic program?

  • clsekhar Oct 01, 2008

    for git my hp pavillion dv 6000 drives cd.

  • h_ashy Oct 02, 2008

    i clicked on start then click help&support do you type hardware diagnostics in the help bar, if not is it on the help&support menu


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My computer did the same thing i updated software and it told me i didnt have a cd drive. i went to hp update and ran it. it told me i was missing a driver it installed it and the computer recognized the cd drive.

Posted on Sep 25, 2008

  • landonadams Sep 25, 2008

    which operating system do you have, vista or xp? if it is vista then there is a diagnostics program that can check to see if there is a problem with the cdr. it will ask you to put in a cd, when it is testing the drive, and it will start to test the sectors the laser uses to play the cd or dvd. you might try that. i dont know of any that xp has it might have that same diagnostics program built in. i have had a vista operating computer for quite a while and i am not as familiar with xp as i used to be.


  • landonadams Sep 30, 2008

    if it is an hp or compaq you can go to the start menu help tool and hardware diagnostics and go through all the tests it provides.


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