To send a call to another telephone within your system, or to an external telephone. You may not be able to transfer a call on an external line to an external telephone, depending on the capabilities of the lines. 1. Make or answer a call. 2. Press the feature button then press 70. 3. Call the person you want to transfer the call to. 4. Stay on the line if you wish to speak to the person first. 5. Press the Release button to complete the transfer. If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.
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This is tech side of programming and not Admin, if you don't know config password or how to program then call a tech. If you do know then: First find out what line #, do F*0 then press the button and note the full number on the display. i.e. Line 5 in programming is Line 005, 025 or 031 depending on software version.
Sets/LineAccess/LineAssignment/Show line ***/Change to Appear Only or Not Assigned.
It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?
Programming is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344. The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming. At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you wish to program ringing on. Press the show key (top right arrow) The display should sat LINE ACCESS Press the show key (top right arrow) . The display should say LINE ASSIGNMENT. Press the show key (top right arrow) . The display ask for a line number. press list The display should sat line 001: appear only press CHNG til it says appear &ring. press next key (lower right arrow) The display should say line 002: appear only Repeat same procedure as line 001 til all available lines are done press the release key when finished
DTMF or touch tones are generated through the trunk card(s) of the sytem problem. Chances are there may be more then one phone that has a problem.
Also on the outside of things, just try calling the same number from a different phone on the system, and if possible try using the trunk/line that you did with the m7208 in question, same problem? If yes possible trunk issue. If no, then try another phone where the problem set is plugged into.
Another thing you can try is call another service that uses a touch tone menu, using the phone in question, see if you have the same problem.
The solution for someone using the administrator phone (receptionist phone) is after discovering you have a fax call, depress the <link> button. Dial the fax number, wait for it to answer, then depress <link> again. This places call 1 with an outside number.
Apparently this is also available if you have a feature button by depressing <feature> <7> <1> instead of <link>. I haven't tried this so don't take my word for it.
This can also be used to forward a caller to an outside line, such as a cell phone. In the manufacturing business, our shop manager is never in the office. I may ask him if this is a viable solution.
You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.
Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.