Question about HP OfficeJet D135 All-In-One InkJet Printer

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Phone lines I have an HP officejet d135 I have 2 phone lines into the house but I cannot seperate them into seperate cables, ie if either number rings the fax machine answers. How can I get the fax to respond to only one of my phone numbers please? ie one number is only for phone and the other fax only.

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If you don't care which line is used as the fax line, get an RJ-11 phone cable. It is wired for only 1) phone line . . . the RJ-14 is wired for 2) lines. You can tell the difference by looking carefully at the connector. The RJ-11 has two contacts and the RJ-14 has four. Whichever line is connected to the two center contacts at the wall will ring your fax.

Posted on Feb 02, 2009

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You will have to split those telephone line from the incoming jack. There should be a pair of wires for each line already coming into the home. You will have to figure out which pair is which. You can look at you telephone punch board where the line enter you home to try and narrow down which pair of wires goes to which line. You should be able to install a jack to seperate out one line.

Good luck

Posted on Sep 24, 2008

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1 Answer

Hi my hp 640 will not answer a fax call, but will answer only if we pick up the hand set.


Issue When the all-in-one product is sharing a phone line with voice calls, some calls are interrupted by fax tones. Follow the steps below to solve the problem.Step one: Check the Rings to Answer setting If Auto Answer is enabled, the HP fax product will answer the phone line when the number of rings reaches the number of rings specified in the Rings-to-Answer setting. When voice calls will be received on the same phone line as faxes, set to rings-to-answer to 6. If you do not want the fax to answer automatically, either turn off Auto Answer from the front panel and receive faxes manually (this may result in lost faxes) or subscribe to a distinctive ring service from the phone company (if available). Refer to the Answering faxes manually section below to learn how to answer faxes manually or refer to the Using distinctive ringing section below for more information about using distinctive ringing. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. The Rings-to-answer setting for the HP Officejet 500 and 600 series products can only be checked or set using the all-in-one software on the computer. Follow the steps below to check or change the setting for all models except the HP Officejet 500 and 600 series:
  1. Depending on the model, press either Menu , Setup , or Fax Setup repeatedly until Basic Fax Setup appears in the display.
  2. Press Enter (or Start or OK ).
  3. Press the right arrow button repeatedly until Rings to Answer is displayed, and then press Enter .
  4. The number of rings before the HP fax product answers will be displayed.
    • The setting is correct if it is 6. Press Cancel or Stop (Stop Fax) to exit the menu.
    • If the number is not 6, press the right arrow button until 6 appears in the display and then press Enter (or Start or OK ).

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How do i find out the phone number for my dsl line so people can fax to me


Are you using Single line with 2 seperate no. for Telephone and Fax ? If so, You can contact the Telephone provider to check the Dedicated No. for Fax ( Usually Called as DRP [ Distinctive Ring Pattern ] or special no. on the same line )

There is a way to set this up on your printer. you have to set the DRP on printer under Fax Settings DRP.

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I have a HP Officejet J6480 All-In-One and needed the answering machine and fax to be on at the same time.  I called the help line at HP and they said I needed another phone line into the home but I tried this and it worked. 
First I got a different phone number for the fax machine - they do this for no charge at my phone company. This is not another physical line into the home - it is just another phone number with a different ring - it rings 2 fast rings for the fax machine instead of the phones regular one ring. I set the answering machine built into the phone to pick up after 4 rings and I set the fax machine to pick up on 2 rings. Be sure to set it so the fax pick up number of rings are less than the answering machine pick up number of rings.  It worked for me. Hope this works for you too.

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HP officeJet 4215


Here is a link to the user guide.. This should provide info on how to program the fax to answer o n the second ring. I don't know however how you have 2 numbers assigned to one line?


http://h10025.www1.hp.com/ewfrf/wc/manualCategory?product=351106&lc=en&cc=us&dlc=en&lang=en&cc=us

Nov 03, 2008 | HP OfficeJet 4215 All-In-One InkJet...

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Hi red,

You may need to set the fax as the default answerer of incoming calls. Here's a little tip, most local phone companies offer a distintive ring feature that only the fax will answer. If you get the option your users manual will tell you how to set up this feature and whats neat about is you get a seperate
number for that feature, your own dedicated fax line without add any extra outside lines.

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1 Answer

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Hi Iryan,

Instead of switch box, a more dependable option is to get a distinctive ring. Your local phone company offers this option. What's neat about is you get a seperate fax number. Its like having a dedicated fax line without adding extra lines to your service. I think the monthly fee is around 3 dollars a month for this feature, but, believe me its well worth it.

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Jul 15, 2008 | HP Officejet 4110 All-In-One InkJet...

1 Answer

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Hi
You need to contact comcast for this issue and get a seperate phone line to which u need to plug in the allinone. This issue may exist most of the Comcast customers.
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Jul 09, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

FAx Line will not pick up or send faxes on HP 6110 All in One Officejet


Hi,

it seems like you have lots of services on your line. here are the things that i want you to follow to somehow resolve the issue.


1. Press the setup button on your printer, then use the arrow down button to scroll down and go to ADVANCE FAX SETUP.
2. Press okay on Advance fax setup, then it will give you options.
3. The first option is DISTINCTIVE RINGS, press okay on that.
4. It will give you first option "DISTINCTIVE RING", scroll down and look for "answer on double rings" then press okay. then try letting someone send you a fax.

Note: make sure that your answering machine is using your home telephone line so that it wont affect the faxing functionality.

1. if the issue still not resolve, try to press setup, then go to TOOLS.
2. press okay on TOOLS and it will give you options, scroll down using the arrow down button and look for RUN FAX TEST.
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Let me know if the issue still not resolve so that i can go ahead and give you additional steps.


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2 Answers

Have to be near fax machine to recieve fax


The Rings to Answer feature might not be set to answer after the
appropriate number of rings for your office setup.
If you have a voice mail service at the same phone number you use
for fax calls, you must receive faxes manually, not automatically. For
information on how to receive faxes manually, see receive a fax
manually from a phone
on page 48.
If you have a PC modem on the same phone line with your
HP Officejet, check to make sure that the modem’s software is not
set to receive faxes automatically. Modems with this auto fax
receive feature turned on will take over the phone line to receive all
incoming faxes, which will prevent the HP Officejet from receiving
fax calls.
If you have an answering machine on the same phone line with
your HP Officejet, you might have one of the following problems:
Your outgoing message might be too long or too loud to allow
the HP Officejet to detect fax tones, and the calling fax machine
might disconnect.
Your answering machine might not have enough quiet time after
your outgoing message to allow the HP Officejet to detect fax
tones. This problem is more common with digital answering
machines.
The following actions might help solve these problems:
a. Disconnect the answering machine and then try receiving a fax.
If faxing is successful without it, the answering machine might
be causing the problem.
b. Reconnect the answering machine and re-record your outgoing
message. Make sure the message is as short as possible (no
more than 10 seconds long), and that you speak softly and
slowly when recording it. Try again to receive a fax.
If you have a special ring pattern for your fax phone number (using
a distinctive ring service through your telephone company), make
sure that the Answer Ring Pattern feature on your HP Officejet is set
to match. For example, if the phone company has assigned your
fax number a double ring pattern, make sure Double Rings is
selected as the Answer Ring Pattern setting. For information on
changing this setting, see change the answer ring pattern
(distinctive ringing)
on page 63.
Note that some ring patterns cannot be recognized by the
HP Officejet, such as those with alternating short and long ringing
patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.

http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

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1 Answer

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This sounds like you have smart ring on your home line. Smart ring lets you have 2 seperate telephone numbers, One for fax and another for phone, but 2 distinctive rings all one one line. Check your manual to see if you have this feature and to set it up.

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