Question about Cameras

4 Answers

My Canon PowerShot S400 shows a blurred image on my screen, one that looks like streaks of light. As I pan the camera the streaks move, too. Sometimes, but not consistently, when I take a photo there are streaks on the resultant image, often greenish blue. Here's something else: When I turn the camera on, the lens opens with a series of small clicks, such as might happen if the lenses have been damaged in some way.

Posted by on

  • 1 more comment 
  • swing16 Sep 24, 2008

    Your explanation seems to be valid. I manually twisted the lens holder while it was extended, turned off the camera, turned it back on and found it worked normally. I'll keep experimenting. It still makes the clicking sound when extending (but not when retracting), so I may need to take more drastic action to make it continue working correctly. Can we keep this case open a while longer? I may need help or counsel about removing the lens, which doesn't seem to screw out as I had expected.

  • swing16 Sep 24, 2008

    Now I've determined that it'a an intermittent problem. When I first turn it on, SOMETIMES the image looks fine and the camera operates normally. SOMETIMES the image is OK at first and then over a period of six seconds or so disintegrates. Jiggling the lens has no effect. Occasionally when the image on the screen is distorted and I take the photo anyway, it turns out fine. Other times, the digital image I get is also distorted. I'm inclined to give up and buy a new camera unless someone can suggest how I can correct the problem. All suggestions will be greatly appreciated.

  • swing16 Sep 24, 2008

    This dialogue was very useful. I've arranged to send the camera to the Canon Illinois service center, where it will be repaired at no cost unless there is more than one problem.

×

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,472 Answers

It is definitely a CCD issue. First of all how long have you owned the camera? I am guessing it is out of warranty so in most cases it is the best option to purchase a replacement as you will be able to get one twice as good for about as much as the repair would cost. If you need any assistance deciding if would like to inquire about repair for the camera, or information about purchasing a quality replacement. Also if you have a moment to accept and rate my solution accordingly it would be greatly appreciated.
Thanks,
Lee

Posted on Sep 24, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,594 Answers

In my opinion, reapair / replacement of lens would be costly and get new camera is better choice.

Posted on Sep 24, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,035 Answers

Please remove the battery for 30 min and then power it on and check if you getting the same problems ,if your facing the problem then you may need to service the camera as the lens unit . this what cannon as to say about lines or blurred images ::

Important Notice About Your Canon Product: It has recently come to our attention that the vendor-supplied CCD image sensors used in this Canon digital camera may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.
Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.
U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com
This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

Hope this information helps you ,,good luck..

Posted on Sep 24, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Cameras Master
  • 1,879 Answers

Clicking sound in the lens area, might be mechanical which can affect the alignment and of course the output. like a domino eh

Posted on Sep 24, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My camera shows blurred viewfinder...


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Jan 02, 2010 | Canon PowerShot A60 Digital Camera

1 Answer

Lcd lens and review images blurred and distorted -


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info: http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819 Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Jul 14, 2009 | Canon PowerShot A95 Digital Camera

1 Answer

When I turn on my PowerShot A80 the view screen is distorted or blank. When I snap a picture it comes out black. I can still review pictures that I have already taken with no problem. I have put in new...


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:
 
http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
 
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

May 27, 2009 | Canon PowerShot A80 Digital Camera

1 Answer

Red streaks across screen


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Jan 20, 2009 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

Canon PowerShot S400 Screen Problem


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Apr 28, 2008 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

Canon powershot S400 LCD screen image jumbled


This sounds like it might be a defective CCD imager. This will get worse with time, and the pictures may be jumbled next. Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Jan 21, 2008 | Canon PowerShot A75 Digital Camera

1 Answer

Blur image in viewfinder and LCD display


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Dec 23, 2007 | Canon PowerShot S1 IS Digital Camera

1 Answer

Only Red


This definitely sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras1.gif include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS2.gif V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Dec 10, 2007 | Canon PowerShot S500 IXUS 500 Digital...

1 Answer

Photo screen problems


This definitely sounds like a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html
http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819
Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Dec 09, 2007 | Canon PowerShot S1 IS Digital Camera

3 Answers

No image -- just colors on led and photo


I found the same fault, but for me it is intermittent. I have tried all sorts of things to clear it, but the best seems to be leave it turned off for a while. I bought my Ixus 400 in Sept 03 and the fault started in Jun 07. It shows already taken pictures with no problem on review on the LED screen, but the screen blurs (with motion) and records that same blurred image.

Sep 28, 2007 | Canon PowerShot S400 / IXUS 400 Digital...

Not finding what you are looking for?
Cameras Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Cameras Experts

kakima

Level 3 Expert

102366 Answers

Steve

Level 3 Expert

3287 Answers

yadayada
yadayada

Level 3 Expert

70387 Answers

Are you a Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...