It is definitely a CCD issue. First of all how long have you owned the camera? I am guessing it is out of warranty so in most cases it is the best option to purchase a replacement as you will be able to get one twice as good for about as much as the repair would cost. If you need any assistance deciding if would like to inquire about repair for the camera, or information about purchasing a quality replacement. Also if you have a moment to accept and rate my solution accordingly it would be greatly appreciated.
Thanks,
Lee
In my opinion, reapair / replacement of lens would be costly and get new camera is better choice.
Please remove the battery for 30 min and then power it on and check if you getting the same problems ,if your facing the problem then you may need to service the camera as the lens unit . this what cannon as to say about lines or blurred images ::
Important Notice About Your Canon Product:
It has
recently come to our attention that the vendor-supplied CCD image
sensors used in this Canon digital camera may cause the following
malfunction: When the product is used in recording or playback mode,
the LCD screen and/or electronic viewfinder may exhibit either a
distorted image or no image at all. While reports of this malfunction
have been rare in the United States, we have determined that it may
occur if the product is exposed to hot and humid environments.
Effective
immediately, and regardless of warranty status, Canon will repair, free
of charge, products exhibiting the above-mentioned malfunction if the
malfunction is caused by the CCD image sensor. Canon will also cover
the cost of shipping and handling in connection with this repair.
U.S.
residents are kindly directed to contact the Canon Customer Support
Center for further assistance at 1-800-828-4040. Support hours are
Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM
to 8:00 PM (all times EST). Alternatively, if electronic support is
preferred, please send your email to [email protected]
This
information is for residents of the United States of America and Puerto
Rico only. If you do not reside in the USA or Puerto Rico, please
contact the Canon Customer Support Center in your region.
We
sincerely apologize for any inconvenience caused by this issue, and
appreciate your understanding in this matter. Thank you for your
support and patronage of Canon products.
Hope this information helps you ,,good luck..
Clicking sound in the lens area, might be mechanical which can affect the alignment and of course the output. like a domino eh
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Your explanation seems to be valid. I manually twisted the lens holder while it was extended, turned off the camera, turned it back on and found it worked normally. I'll keep experimenting. It still makes the clicking sound when extending (but not when retracting), so I may need to take more drastic action to make it continue working correctly. Can we keep this case open a while longer? I may need help or counsel about removing the lens, which doesn't seem to screw out as I had expected.
Now I've determined that it'a an intermittent problem. When I first turn it on, SOMETIMES the image looks fine and the camera operates normally. SOMETIMES the image is OK at first and then over a period of six seconds or so disintegrates. Jiggling the lens has no effect. Occasionally when the image on the screen is distorted and I take the photo anyway, it turns out fine. Other times, the digital image I get is also distorted. I'm inclined to give up and buy a new camera unless someone can suggest how I can correct the problem. All suggestions will be greatly appreciated.
This dialogue was very useful. I've arranged to send the camera to the Canon Illinois service center, where it will be repaired at no cost unless there is more than one problem.
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