Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Full of water will not drain or spin

My whirlpool ultimate care ll washing machine full of water and will not drain or spin. Tried different machine settings, no spin / drain. I took the two screws off the upper right side of inner machine and tried to readjust the switch lever but that did not work, switch lever did feel like it was greasy/grimmy.

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I awoke to the same problem of washer not spinning or draining. So after reading about the stricker switch and where it is located. I inspected the lid and saw that the metal was pressed down slightly. My girlfriend was the last person to sit on the machine. I pressed firmly in the middle of the lid and popped out the indentation. Closed the lid set the machine to spin and works fine.
Note to self
1. Never let anyone sit on machine.
2. Always read helpful tips from this website
3. Write a solution to keep girlfriend from sitting on machine

Posted on Oct 12, 2008

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I don't know which switch lever you're talking about, but this is a common symptom of a lid switch malfunction. A lid switch is a very simple and inexpensive fix. The following link explains how to replace one:

http://www.fixya.com/support/r385198-replacing_lid_switch

In many cases a simple inspection of the lid switch is all it takes to fix it. It could be loose or not making proper contact. Check the mounting screws that hold the switch in place, first. If the screws are loose or missing, that may be all this required to get the switch to line up correctly with the lid strike (if equipped). NOTE: Some washers have a lid switch that is located under the washer rim near the left or right lid hinge. The lid strike is a small plastic piece that is physically mounted to the washer lid. The strike activates the switch through a slot as the lid closes. If the lid strike is broken or missing, this will also cause the same symptoms. If your washer has the other type of lid switch that I described, you can sometimes adjust the hinge rod that activates it by bending it slightly.

You can find replacement parts at searspartsdirect.com. Just type in the model number and you can usually locate what you need under the "Top and Cabinet" heading. The part number for the lid switch on the washer model you have this listed under is 3949247. It is listed as item number 11 and costs about $35. The lid strike will be listed as part number 358684 which is item number 20. It costs about $5. So, if both parts are required, you're looking at about $40 in repair costs if you do it yourself. A rather inexpensive fix, for what may appear to be a big problem.

I hope you find this information helpful. If you still have questions, please post back so I will be able to assist you further.

Posted on Sep 24, 2008

  • Jeff Rockwell
    Jeff Rockwell Sep 25, 2008

    "Thanks for Trying"? Have you attempted to use any of the advice given? If so, what conclusions have you come up with? Feedback is necessary in these forums in order to provide you with a satisfactory solution. Otherwise, it is difficult to "assume" based on some of the vague questions we get. I usually stop giving further advice upon receiving a negative rating. If the model number you have this listed under is correct, I have worked on this washer numerous times. If the model number is not correct, you need to provide correct information in order to find the solution you need.

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This may be a spin problem or a drain problem
Drain:

  • Make sure the drain line is clear
  • Check the drain hose for a partial blockage
  • Inspect the water pump
Spin:
  • Test the lid switch
  • Test the timer control
  • Test the centrifugal switch
  • Test the water level switch
  • Inspect the motor coupler
  • Inspect the drive belt (belt drive only)
  • Inspect under the washer for soot (clutch)
  • Test the motor
  • Inspect the pulley
  • Test the transmission

Hope this may help;

Regards,
VOTIT

Posted on Sep 24, 2008

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