Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag 5500 AWW Turns off randomly shortly after starting

My Maytag 5500 AWW Front Loading Washing machine turns off randomly shortly after starting, sometimes 3 or 4 times before it finally decides to stay on. When it turns off the red indicator lights go out and the machine stops, however it usually starts back up when you depress the start button. Sometimes it requires that you open and close the door and then hit start. I still washes fine, you just have to baby sit it to make sure it stays on. After the first 10 minutes of the cycle it runs fine and the random shut downs do not occur.

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  • janetecheek Mar 21, 2009

    Our maytag front loading washer will start but it shuts off jsut after starting. It will not continue running. The circuit board was replaced already from the problem maytag had with the washer a few years ago. This is very frustrating and we will likely not buy another of these washers.

  • janetecheek Mar 21, 2009

    How much is the motor control board?

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Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt electronic components. If you have either... then you will need the the new motor conversion kit which includes the new motor, new motor control board and the wire harness. What you describe are signs the motor control board is nearing its end of life...

The kit takes about an hour to install. See www.neptunewaxmotor.com for disassembly photos so you can inspect the motor control board.


Posted on Sep 24, 2008

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