Question about HP Officejet 4355 All-In-One InkJet Printer

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Cartridge error In my HP Solution center on my computer, it says "No HP devices have been detected". (Of course, the cord is plugged in properly) On my printer, HP Officejet 4315, it says, "Cartridge Error." Printer was printing yesterday and both cartridges are HP ink jet cartridges. Both have ink in them. Printer won't print, orange exclamation mark is flashing.

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My printer Orange Blinking continuously and message" Catridge Error" Refer to the documentation: pls solve this

Posted on Apr 07, 2011

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Please first check whether there is paper jam in the printer roller or else please check the cartridges is fixed properly

Posted on Sep 24, 2008

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My printer is flashing error cdes C and 5. What is wrong and how di I fix theis


The error indicates that your printer has detected a short circuit in one or both of your cartridges. Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.



If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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after you replaced the cartrige,did you run a initialization?

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Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

Jul 21, 2011 | Office Equipment & Supplies

1 Answer

We have just put a new black ink cartridge in our printer and now it won't print. The computer says it is error# 5200 and to see the user guide. The manuals don;t have any info to help. I have tried...


Error 5200:


Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can

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1 Answer

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I am sorry to hear you are having trouble with your new HP printer. Before we do anything - did you remove the tape from the cartridge before you put it into the printer? A common error. Check this now.

The first thing to do is open your 1050 software (control panel/printers) and run a maintenance procedure. Search through the several tabs to get to the maintenance or cleaning cycles. After you perform the cleaning, print a test page. If there is no improvement in the print, go to the next step.

I suggest you delete the printer from your system and reinstall the driver. Here is how: First, go to www.hp.com/suppport (you may have to select a country), find your device listing and download the latest drivers available for the Operating System you are using. Save to your desktop.

Open the Control Panel - find the printer folder - delete the 1050. Turn your computer off, unplug the printer data cord from your computer and unplug the printer power cord from the wall. Turn on your computer. Run the software you downloaded and follow the instructions which will appear on the screen. When you are instructed to plug the printer in ... remember to first plug the power cord in and wait for a minute before you plug in the data cord.

Thank you for your quesiton @ FixYa.com

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Uninstall the program from your computer. Plug in your printer first replace with new cartridge making sure to remover the film on the cartridge Then plug in patch cord to computer, program should reinstall if need be you may have to have your disk that comes with the printer. Hope this works, Printers are going for very cheap I would suggest buying a new one if this does not work.

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1 Answer

How do I get my HP 5610 All-in-One Printer back online? Also, the display window on the printer is saying "Cartridge Error: Refer to device documentation to troubleshoot". When I looked into the owner's...


Try reinstalling the cartridge. Also listen carefully to the cartridge assembly movement. If you hear any grinding type noises your cartridge is reaching the proper home position. This will cause a cartridge error. If there is any grinding noise you may be in for a long task of realigning your cartridge position to its proper spot. Make sure that the position of the assembly is dead center when you reinstall the cartridge. If it is not move it the center as a starting point. Keep at this moving the assembly in either direction until you no longer hear grinding as the assembly attempts to find its home position. Good luck! Be patient. It may also help to completely unplug the printer for 30 seconds between adjustment attempts.

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2 Answers

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Printer needs to be reset:
1. Power OFF printer
2. UN-plug power cord at wall/surge protector
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4. Plug in power cord
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hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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http://www.hp.com/printer/prob676ijt65/solution

djiu9o12

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I had the same problem and spoke to canon australia technician. Any 4 number code means it is a servicable error. 6500 code specifically says take to a service centre...
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