Question about HP LaserJet 2820 Printer

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HP LaserJet 2820

I replaced the black, cyan & magenta toners. Went to rotate to yellow, and printer skips that color like it doesn't exist. It tells me I need to order yellow, but won't stop on yellow to change the toner.

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  • barb4ue Sep 24, 2008

    Thanks for a good solution, and I was about to use it when it did respond and rotate to yellow, and was able to change the toner.

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Push the button to align another color and open the door and take notes on where the carousel should be when changing a toner, Not sure why it would bypass yellow altogether but may be resolved by manually changing out the yellow. When you open the door to the toner compartment there should be something on the door that depresses something in the machine which will unlock the carousel and allow you to turn it by hand when you depress the same lever with some type of tool that will fit in the slot. Rotate the carosel until the yellow is where it should be when replaceing it then let go of the locking mechanism and replace the yellow toner. hopefully between changing the toner out and powering the machine off/on will get you back in business... Hope this helps you out and if it does please list as a fixya... if not, you may need to upgrade the firmware and that's not to hard if your on the network already...

Posted on Sep 24, 2008

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You can find the user's guide here which lists all the parts and supplies. Here's the cartridge information from the manual:
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Cyan and Magenta does not print on the right side of the paper. Toner indicator shows three quarter of the cartridge to be full. Yellow and black prints are perfect.


I have worked/ serviced similar Laserjet Color Printer with same issue.
Actually, prints with faded colors or different colors are due the the dust/ toner dust accumulated on the optics (mirrors and lenses) inside the printer, which refect the laser beams to form prints. For instance, red color is formed by a mix of yellow and magenta toners. The color is replaced by yellow due the the partial or complete blocking of the image laser beam for
magenta as the mirrors which reflect laser beam get covered with dust and toner (which partially blocks the laser beams). Hence the image is not produced properly. This needs professional hands for servicing and cleaning of the optics inside the printer. Note that first magenta goes off, followed by yellow, then cyan and lastly black. This is due to the mirrors placement inside the printer. Magenta is the last one facing upwards at 45 degrees angle and gets most of the dust and goes off first.

Rest assure that the printer requires ONLY CLEANING OF THE MIRRORS, which are inside the printer. So, it is advised that you get the printer serviced by any printer repair/ service professional. (Please note that the mirrors, lenses and scanner assembly inside such printers is extremely complex and can get damaged very easily especially the mirrors).

Hope it would help. If you need any clarification, let me know
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Unfortunately laser printers don't work this way. The laserjet 1022 was designed for black and white prints only. In order to do color printing with a laser printer you will need to purchase one that is designed to print in color. The laser printers work a bit differently than the inkjets - the laser printers have 4 toner cartridges, one each for Cyan, Magenta, Yellow, and Black, that work together to print a full color page. With the old inkjets you could just replace a black cartridge with a color one.

So, short answer: Sorry but no you can't make a laserjet 1022 print in color. :)

I would recommend looking at an entry level color laser printer from hp, such as the CP2025 (http://h10010.www1.hp.com/wwpc/us/en/sm/WF25a/18972-18972-3328060-15077-236268-3673580.html) if you are looking into purchasing a color laserjet.

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