Hey guys. I've seen the solution to the closed caption black box that doesn't dissappear. Problem is, I don't have the original remote and have to use the menu options on the front of the tv. I've tried and tried, but cannot seem to find a way to turn off the closed caption box. Any ideas?
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Tv still have it Closed Caption functions is on.U have the tv original remote wright?Yes.Look at ur tv remote control look for a button that said CC,push that button a couple times make sure like all CC1,2,3.. all to off.Closed Caption functions will turn off should have no more black boxes pops up onto the tv screen.Also used the tv remote control go into the tv menu go into Closed Caption funcions look for functions like Text 1,2,3... turn it all to off too.Should stop it for good,if Text also on too.If u don't have the tv original remote.Try website like Remotes.com to buy the tv original remote.
Black boxes in the middle of the screen are text boxes. Text is a part of the closed captioning feature either on your television or your cable/set top box. You would press the closed captioning button on the remote repeatedly until it displays cc off or something similar. Captioning might also be active on your cable box/set top box. There is normally a hidden menu on the cable box and that is where closed captioning is. You have to turn the cable box off. Yes I did say turn the cable box off. Then press the menu button on it and then the hidden menu will pop up. Then navigate to closed captioning and choose disable.
I have heard complaints from some of my customers, “There is a black/gray box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black/grey box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black/grey box can be in different places and can be different sizes on different sets. Most likely the Text mode is on in the Closed Caption menu. The way you can test if it is in Closed Caption Text mode, when you change the channels, the black/ gray box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off. To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu. I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it. You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off. I hope that this tip helps you and that you enjoy your televisions for years to come. Thanks for using FixYa asnowman
This black box is the close caption box, you must of turned the feature on. Go into you menu setup screen and under CC option turn off Close Captoin, or you may have a CC button on your remote that you hit by mistake, try hitting this button until it says Close Caption off.
shut off close caption. use the CC button onthe remote or go in to the menu and change close caption to CC1. this box is the close caption in TEXT(1,2) which will put on a black box whenever there is caption present.
the closed caption is not in the menu, it is in the video adjustments color,bright,sharp,ect. get to those adjustments and scroll until you see C.C. turn it off. i had the same problem but my whole screen was a black box,bought a new tv and everything. just figured it out today