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I cannot open an attchment. It is docx - Computers & Internet

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  • Ibolya Sep 25, 2008

    Idid not understand solution #1
    I have recieved an attachment docx which I do need to open, can you help me or not.

  • Ibolya Sep 25, 2008

    You did not help me with my problem. I have wasted money even trying fixya.

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8 Answers

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Sometimes you can download adobe and get it to opem the files its called adobe reader all you have to do it type it in your search bar and you can download it...i hope this helps you ronnie

Posted on Sep 25, 2008

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Instead of opening the attachment, first save it to a folder on your computer. After you save it to a known folder, go to this website to convert the .docx file to a .doc file and then you can open it with notepad, wordpad, or previous versions of MS Word.

http://www.docx2doc.com/converters/docx-to-doc

Please rate this solution, thanks.

Dave

Posted on Sep 25, 2008

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Hi,
As you said, its DOCX file so you need to download DOCX Convert software from HERE to convert DOCX file in text format.
Please update Office 2007 as well at MS Office 2007
Hope this info would be helpful.
Thank you.

Posted on Sep 25, 2008

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The docx is a newer format which is not supported by the program your using you need to upgrade the program or use a docx to doc converter, or ask the person to send the same file to you in doc format

Posted on Sep 25, 2008

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Hi,

Thanks for posting in FixYa.

Since the document is written in MS Word 2007 and here you are unable to open it.

It is because you have the lower version of MS word installed on your PC. I also have the same problem.

To resolve the issue you need to install and use MS word 2007 which creates files in docx extension rather to create in doc .


Have a Nice day. Dont forget to vote me.

Regards
Ellin

Posted on Sep 25, 2008

  • Puneet Jain
    Puneet Jain Sep 25, 2008

    If you are unable to use MS Word 2007, you can tell the person to create the document in Ms Word 2003 or to create it in Doc Extension.

    Regards
    Ellin

  • Puneet Jain
    Puneet Jain Sep 25, 2008

    Hi There,

    You can opt for two of the method listed here if you wish to convert a .docx file to .doc, so that you can view the contents.


    • If you already have an older version of Microsoft Office you can install the Office Compatibility Pack,
      which adds .docx open/edit/save functionality to Office 2000/2003. This
      download is 27.5MB in size and means you can quickly upgrade your
      existing Office installation to cater for .docx files.

    • If you don't have Microsoft Office you can open the files using Microsoft Word Viewer, or use some of the online converters to turn docx files into doc:
    Regards
    Ellin


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DID YOU ALREADY DOWNLOADED THE ATTACHMENT FILE..? MAY I KNOW IF YOU RECIEVE ANY ERROR MESSAGE WHEN YOU TRY OPENING THE FILE..

SECOND TRY TO CONTACT THE PERSON WHO SEND YOU THE FILE AND TELL HIM/HER TO RESEND IT AGAIN TO YOU. COULD BE THE FILE IS NOT COMPLETELY UPLOADED AND ATTACH TO THE EMAIL, THAT WHY YOU CANT OPEN IT,

KEEP ME UPDATED...

Posted on Sep 25, 2008

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What is the attachment's file extension ?

Posted on Sep 24, 2008

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Sir what do you mean and can you pls pls specify your problem. thank you!


CHARCOIS

Posted on Sep 24, 2008

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Posted on Jan 02, 2017

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