Question about Fargo DTC525 ID Card Printer

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Print quality with Fargo DTC500 printer

Hi,

I have a fargo DTC500 printer that I have just cleaned (print head and rollers - including platen).

Generally the print qulaity on the card is good and there are no lines or streaks like that indicating print head damage.

But I do get what I can only call a smudge on the first 1/2 inch (1cm or 10mm). See picture.

Also it does print to the top edge of the card but not in a solid colours.

Any ideas ?

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You might go to the print driver settings to change the way the printer prints the card. This can be found in the printing preferences. Go to the device options tab and choose "rotate front 180 degrees". Then print a card. This may fix the problem.

If not, try downloading the latest print driver from www.fargo.com.

Visit our id card printer technical assistance blog at www.safecardid.com/blog.

Posted on Nov 16, 2008

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The printer's controls will now allow you to move the rollers back and forth. Look into the printer to locate the card and try moving the rollers in one direction, so the card exits the card path.

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