Re: MX-AC300 Mixer Grinder Got from India 2 months back...
Sometimes the 220V units are sold as 110V units in India. If you buy the mixer grinders from Inno Concepts (http://www.innoconcepts.com/Pigeonmixie.htm), you will not have the problem as these are made for USA conditions. If you need the service for your Panasonic mixer grinder, call us at 770-594-1815 or email us at email@example.com or take it to one of our dealers around the country -http://www.innoconcepts.com/Dealers.htm
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
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I know it is kind of late to answer this, but those who are looking anew for a solution to this problem might find this helpful so writing my experience. I also brought a Preethi mixie, 110V from India and in less than two uses of about 5-10min it stopped. I searched everywhere for a solution and even called service center in Chicago (yes, there is one in Chicago, IL) and finding it difficult to go there and get it repaired, I dared to open it.
I am glad I did as I noticed a connector wire (with a plastic seal/insulator) is burnt. It is a simple fix and I cleaned the burnt part and carefully exposed the wire a little bit more and connected it back to the other wire as it is supposed to and put the insulator back in its place. I started the mixer and its working now :)
I have been using it for a month now since I fixed it to make dosa batter, chutneys etc and it is still working. So I think this is the problem most of us had with mixer not working after few minutes of usage and even the overload button not working. Try this and let me know if this solved your problem. Happy Cooking!
I have the same problem with Butterfly Ivory Plus mixer in India.... The mixer went off with over load. I pressed the reset button, but still the mixer wont start. Looks like a common prob with butterfly mixers.
Your circuit breaker (load protection button) was popping for a reason and that reason has evidently gotten much worse. Possible causes are a short circuit in the wiring of the motor or a heavy mechanical load on the motor such as a bad bearing. Here is the service manual for your mixer. It contains all the information you need to fix your problem.
did u check it( i mean whether it was working) in india if not look in to the warranty period and find out what u can do.. i have bought the same mixer and i'm going to take it to finland in a couple of months.. at present in india its working fine.. and one more qn is it the first time that it's not working.. or it stopped working.. coz too much of rotating might even harmed the mixer.. remember for this mixer it should not go more than 3 min..
If the attachments that you are talking about are the dough hook and the whip, then the red lever is not used to put them in or take them out. The red lever releases the plastic housing on the end of the mixer, which then exposes the mounting hole for the major attachments such as the grinder, sausage maker, etc. You push the red plastic lever, then gently pull off the plastic end of the mixer. It should come off with absolutely no force. Then insert your food grinder or other attachment with the red lever held back. Once the cog on the grinder is aligned with the fitting inside the hole, release the red lever so that the recessed hole on the grinder will become engaged. The Kitchenaid classic stand mixer and the Viking stand mixer have essentially the same set up.
I used to live in Mtn. View on Bryant St. next to the P.G.&E office, great town.
I have had appliances go as long as twenty years and never had the brushes go out, but it sounds kie that is your problem alright, this is very unusual I would contact Panasonic and see what they will do for you there is usually a one year parts warranty on small appliances, call them you have nothing to lose. I would call this a factory defect.
Cindy,if it has a screw take it out,grab a flathead screwdriver and work your way around the cap.Some mixers have been painted or just the gunk over the years make the cap hard to pull off.The push button i have never seen on a hobart mixer near the hub.Give me the serial and spec number.