Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Paper jam REgular paper feeds through and prints fine. But photopaper and card stock paper gets jammed and will not pass by the rollers.

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Not all printers support all paper types. Sometimes you'll get a jam because the paper you want to use isn't supported by your product. The HP.com site has a web page that describes how to diagnose paper jam problems.

Paper Jam page

On that page, scroll down to Step 6 where it talks about checking the paper size and type settings and see if that helps.

You can also review the paper size and type specifications for your printer to make sure the paper you are using is supported.

Product Specifications

Scroll down to the Paper specifications section of the page to compare what's listed there with the paper types you are trying to use.

Hope this helps. Good luck.

Posted on Oct 10, 2008

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1 Answer

Regular paper keeps jamming, but card stock will print fine


Hello,

The card stock prints ok but not regular paper because your pickup roller and separation pad are worn down and need to be replaced. The card stock still picks up because it is much thicker than the paper so the roller can grab it better. You need to get a roller kit part # RK-1320. We carry them at: http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_42&products_id=71 if you need to order the kit. We also offer full tech support after the sale.

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Can you print fine with no jams from the lower tray?
make sure you have clean new paper and start out with the 11"x8.5' letter paper. If you have that then follow the instructions below.

  1. Make sure there is no peaces of paper jammed in the path.
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Can not get the card to feed the printer


This printer isn't designed to take heavy paper, only office standard, and slightly heavier for smarter documents / photos. Best idea would be to print one on smart bright white paper (or desired colour), and take it to a copy shop where they can print onto card. The problem is that the thin paper will easily roll round the rollers at the back, however the thicker paper can't, and therefore jams with the rollers tickling the end of it.

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I have hp photosmart 7850. I was printing envelop and there was paper jam. I pulled out the stock and jammed envelop and ever since the printer would not load paper to prinit and keeps flashing for error....


I have had this happen to several people and also to me. What I did is to take a sheet of Card Stock (Heavy Paper) and put it through the feed putting pressure on the Card Stock and pressing on the feed button. What happens is that a piece of the jammed envlope or document gets caught in the feed way and will not allow the document or envelope ( in your case) to pass. It should solve your problem if it works. Bud

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Printer will not print


I had the same problem and to fix it there was a blue tray I had to pull out (the tray for the photopaper). Once it was pulled out so it was about flush with grey part beside it, the printer worked again. (The photopaper tray is just above where you put the regular paper.)

Jan 04, 2009 | HP Photosmart C6280 Printer

1 Answer

Printer says clear paper jam. There is no paper jam.


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

Dec 31, 2008 | Lexmark X5250 All-In-One InkJet Printer

1 Answer

Jamming paper


Normal 0 I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed through the printer. The reason for this is in some cases I have been able to clear the paper track of debris that was deposited there over time.
Worth a try, as I have fixed a number of printers this way, saving costly repairs.
Hope this helps. Bud

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Paper keeps jamimg


u break it and put it in the dustbin

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