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I have had a virus problem with my laptop and have formatted and reloaded the Windows XP operating system. All is ok apart from the image size on the screen. It is about half the size it should be and I cant find out why. I have tried connecting my laptop to my home PC and the picture is the same. 1/2 the size it should be. This proves that it is smothing to do with the programme but what?

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  • ian_jarratt Sep 25, 2008

    Thanks for the help. Unfortunately I am still in the dark. I have tried the first option and have a string of 6 yellow ?s under "other devices". The headings are ethernet controller, multi media audio controller, PCI modem, SM bus controller USB and video controller. The service tag on my laptop is 448GS0J but there is another number on the device manager which is G4W181W9. I dont know what this number is for. It appears that the driver is missing but I have tried runnning the driver and utilities disc that I got with the laptop but it hasnt helped. There are drivers on it but I cant get them to load although the disc player is working OK as it will show me the contents of the disc. I tried the other option but the slide will not move to increase the resolution. Hope you can help.

    Ian

  • ian_jarratt Sep 25, 2008

    Sorry, thought I had mentioned it in my first contact. It is a Dell Inspiron 1100 laptop. The service number is as I listed in the previous note. I have attempted to get into the right section of the Dell site but cant find what I want.



    Regards

    Ian

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Rather your graphics driver or resolution for your screen, few things to check -
right click on my computer, properties, hardware then device manager. are there any yellow question marks there? if so whats your laptop model number so i can find drivers for you.
also try right clicking on your desktop and go to properties then settings and see if you can change the resolution there.

let me know

Posted on Sep 24, 2008

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