a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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If the device was bought brand new then there is no reason to ask for a password unless you are setting it up and the password is for security reasons. If the device was bought used, please contact the previous owner and ask for the password.
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If you can't change the setting in the bios setup that means you have a bios supervisor password set. If you don't know the supervisor password you can reset the supervisor with Acer Bios Master Password from http://www.unlockbiosrecovery.com/Unlock_Acer_Bios.php for only $20
Hi. I assume that you didn't get any disks with it either. Taking full control without disks is tricky, however you can take majority control - as long as you know the admin password.
Open system preferences (under the Apple menu) and select USERS. You need to add a new user and to do that you have to unlock the padlock at the bottom-left of the panel that opens up. To unlock the padlock you need the admin password. Assuming you have it, click the padlock - endter the password and then you can add a new user. Make sure you set it so that the new user can ADMINISTER THIS COMPUTER. Create a new password for the new user. Then underneath the name of the original user you will have the name of the new user and in smaller letters underneath each name you should see "Admin" If you don't see admin under the new user go back and check the Administer bit - NOT Standard User. If everything is OK so far, look just above the pad;lock and you should see a small penel saying "LOG-IN OPTIONS". Click there and change the auto log-on to the new user name. Now close the windows (red button) and go back to the Apple Menu and select "RESTART" When the Mac retarts it should come up with a completely different desktop and very few icons. Go back to the USERS control panel and go through the same routine we just used to add the new user but this time delete the original user. You, the new user, are now in charge. You can download, install and do anything you want but the computer may still appear on a network as "Old user's Co,mputer" To change the default browser, open Safari, go to Safari preferences and change the setting there. It's an odditty that Apple put the setting there - but there's nothing wrong with Safari as the default. If you don;t know that Admin password you will need an Installation CD/DVD in order to change it.
Chances are the updates included a patch to the firmware that blocks the ability to play counterfeit games. The reason a reset and reformat probably didn't work is because they DID do an update to the firmware which wouldn't be affected by any kind of format or reset. If it's true that some games came from the internet and have a possibility of being fake..that is more than likely the cause of the issue. The fact that it plays some games fine and not others really solidifies my conclusion.
I don't know if this will help much, but you need to get your hands on a copy of either an iBook system disc or a retail Tiger OS disk. (Disclaimer: Please use legal copies.).
With the disc in the drive, restart the machine and hold down C to boot from the disc. There's an option to reset the admin password when booted from the disc. It may be in a menu (top of screen). Reset the admin password and you'll be all set. If you don't have a Tiger disc, you may be able to get one inexpensively from eBay or wherever.
This brings up something I've noticed helping people with problems, most don't know where their system discs are (or never got them). You'll likely need a system disc eventually. Friendly advice: Keep track of them!