Question about Canon imageRUNNER 5570 Copier
I keep getting the error sode E000840-0001 when i fire the copier up
Subject:E840 Indicated in response to damage on the Fixing Roller Trust StopDetails:<Problem>Damage to the Fixing Roller Thrust Stop leads to the indication of error code E840. At times, it can also indicatecode E001/E004.<Cause>The strength of the Fixing Roller Thrust Stop  is not adequate and over time, it tends to show damage, failingto prevent the Fixing Roller from moving to and from. Or, the damaged stop can fall to the Shutter DriveAssembly to cause the shutter to malfunction, also resulting in an error.
<Factory Measure>Modify the method used to shape the fixing roller thrust stop to increase its durability.
Servicing Work:If any of the foregoing symptoms is noted, or in the course of a service visit, replace the existing Fixing RollerThrust Stop with its new type.
Posted on Feb 19, 2012
Home position error the fuser shutter.could be a cracked fuser roller.if not will need an upper fuser assy
Posted on Sep 24, 2008
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