Question about Sharp Viewcam VL-NZ50U Mini DV Digital Camcorder

9 Answers

Vacationing in France-power to camcorder quit-battery & a/c non functioning

9-22-08 I used the camera for a few days and it worked well-I downloaded the video to my laptop using the proper firewire and all went fine. The camera was on battery power during downloading.I disconnected the firewire from the computer(did not turn the camera off) and started to rewind the tape to the beginning and it began to rewind and suddenly the camera shut down, blank, and no power. Thinking the battery was exhaused, I connected the a/c and also tried with a recharged 2nd battery and neither one would make the camera accept power and turn on again. Above the a/c connection on the camera is a little door with a small screw. I thought perhaps there is a fuse or reset button which might be the cause. I have not been able to find a screwdriver small enough to open it yet, I contacted Sharp in France and they tell me if I bring the camera in it will be 10 or more days until they can repair it and I only have 12 more days of v acation left here in France. I am
hoping for a simple solution if possible otherwise I will wait and have the camera repaired back in the USA. PLEASE HELP IF YOU CAN- THANKS SO MUCH, DD

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  • 7 more comments 
  • dianad Sep 24, 2008

    Please provide detailed information on components to be adjusted inside camera not just technical names.What do the components look like and where they are located and where to get new fuses if replacement is needed.Do you need to get parts from Sharp or is there another source.What does this mean?---

    "there you will be able to locate 3 to 4 safety fuses. check the continuity. if found open replace it and the problem can be solved".

    "Remove the flex ribbon connector of the motor from the pcb, then try giving 3volt supply from an external device to the motor in both the direction."

  • dianad Sep 24, 2008

    Tried to remove battery and wait 2 seconds- didn't work--tried to start up by reconnecting the firewire to computer and use battery and then a/c plugged in- would not turn on. This camera was not in a moist area or near water-I don't think moisture is the problem but I will open it up and air it out overnight anyway, I still need help- Thank you all very much!! DD

  • dianad Sep 24, 2008

    Can I open the camera to reset the camera? How do I open it and what should I look for etc,
    The first solution said the fuses might be bad-
    How can I tell this and what can I do then?
    Still need more help- DD

  • dianad Sep 24, 2008

    None of the things you suggested seem to be the problem- Tried all -still not turning on the camera- so power a/c or fresh battery.
    Still need help- Thanks, DD

  • dianad Sep 25, 2008

    Tried the battery out overnight- still not turning on- There is no visable reset button externally- Is there one inside the camera and what is the best way to open the camera to look inside? Can someone give me a step by step easy explanation how to open the camera and what to look for? Thanks again., DD

  • dianad Sep 25, 2008

    We have found a battery inside the camera a 2025 round disc battery and it has not been changed since the camera was purchased several years ago. Perhaps this could be the problem I do not know but tomorrow we will try to find a new one and replace the old one. Could someone tell me the function of this --2025 disc battery? Could this be the problem? If not any other suggestions for a possible solution? Thank you all again., DD

  • dianad Sep 26, 2008

    The electricity difference was not the problem.
    The camera went dead on the battery power. Still need help. DD

  • dianad Sep 26, 2008

    Will change the 2025 battery today- but unlikely it is the problem- Any other solutions? DD

  • dianad Sep 26, 2008

    Voltage I do not think is the problem-I am aware of the differences,DD

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9 Answers

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The battery everyone is referring to is only for time/clock settings. internal part toasted related to power supply (a/c adaptor doesn't even work)

Posted on Sep 26, 2008

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So much to read through... but have you tried it with just the ac adaptor without the battery.... i'm wondering if the adaptor has failed due to the differences in voltage..... i presume you are using one of those travel adaptors with the camera adaptor as well. or failing that test the output of the adapter and compare it to the voltage it should be.

Robert

Posted on Sep 26, 2008

  • Roberta Smith
    Roberta Smith Sep 26, 2008

    I have a novel idea for you that's not what you want to hear but it is a solution of sorts. Pack away the camera... buy another one and enjoy the rest of your vacation and worry later about getting it fixed. because after all you are in france to enjoy yourself and try to unstress.





    Robert

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The function of that battery is to save information about the settings on the camera. That would most likely not be the cause of the problem. My best guess as to the cause would be that your camera yes the battery was low but when you plugged it in you shorted the unit. If im not mistaken thay have 220V in France and only 110 in the US and most adapters in the US are not autovolt hence it would burn out when plugged in 220V so most likely you have a burned fuse on the power adapter.

Posted on Sep 25, 2008

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Sounds like a that your board is burnt, one of the IC on the board is frame, honestly at this point the best thing to do is to have it opened by an expert, you might cause more damages on it if you'll do it by yourself. Options i can offer is for you to buy a new one instead that will fit your budget then when you get back to US have the camera fix.

Hope this help

Posted on Sep 25, 2008

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Try to take out the battery and leave it no battery overnight . The idea is to erase the memory stored. Then after the overnight,then powered it up with fresh charge battery or new fresh battery and check if the problem still there . If ever still there then look for a small reset button and if ever you find it push it to rest the factory default setting....

Hope it may help you;

Regards,
VOTIT

Posted on Sep 24, 2008

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Hi,

The only easy user actions possible would be:

  • remove the battery and the AC adapter/charger for sometime to dissipate residual power;
  • clean the battery contacts both on the camera and on the battery themselves;
  • it is possible that inside the small door is a memory battery, pls see if you could remove that as well;
  • the idea is to reset the camera should it be a system glitch.
Am afraid that any other work/check would involve opening the camera.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 24, 2008

  • Louie  Role
    Louie Role Sep 26, 2008

    Hi again,

    Re your recent comment "...2025 round disc battery...", I believe I made mention of that particular battery as a memory battery.

    Cheers.


  • Louie  Role
    Louie Role Sep 26, 2008

    After eliminating the easy ones, then chances are that (as others have posted) the problem is electronic internal to the unit which must then be opened. This of course would require a fair familiarity of electronic components/circuitry and safety procedures, use of a DVM and a soldering iron. It would be to your added advantage access to a service manual or at the very least a schematic diagram with voltage readings. Should you be uncomfortable performing a DIY (do-it-yourself), perhaps your best bet would then be to seek the services of a qualified professional.

    Service manuals may be available from here or here.

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Say that you can?t get your camcorder to actually come on. There are a couple of things that you can troubleshoot to see what?s going on. You want to make sure that you have a charged battery, which you may not. Make sure that you have a battery installed and that it is installed correctly. You want to make sure that your power switch is turned to on. Sometimes on DV camcorders, it will have a lock setting. You want to make sure it?s off the lock setting and just on on. If it?s on lock it will not record. If your battery is not working and you?ve got your power on then you want to take out your battery and either put in?you want to turn your power off, either put in a new battery that is charged or else you want to use the power supply cord that came with your camcorder. Those are some basic ways to troubleshoot if your camcorder is turning on or off, if it is not turning on for you. Other than that, you want to probably call a technician. The best way to do that is to call whoever made your camcorder; Panasonic, Sony, and ask for a technician that works on that type of camcorder in your town, you can look it up on the Internet, or you can refer to the Yellow Pages. Those are the basic steps to troubleshoot if your camcorder is not turning on."

Posted on Sep 24, 2008

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It could have a safety function in effect so
Set Power switch to OFF and
remove battery pack; wait for 2
seconds, then reinstall battery
pack and turn on power

Also in case there is some moisture inside of it, open everything that you can up and let it air out for a few hours without the battery in.

This camera uses a fluorescent lamp to backlight it, are you sure that there is nothing on the screen even if it is dim? Also I would try reconnecting to the computer and see if that kick starts anything.

Let me know how this works out for you

Posted on Sep 24, 2008

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Dismantle your unit .
Try to locate the power board. have a keen look at the components near the battery connector or the power connector. there you will be able to locate 3 to 4 safety fuses. check the continuity. if found open replace it and the problem can be solved.

Remove the flex ribbon connector of the motor from the pcb, then try giving 3volt supply from an external device to the motor in both the direction.


Thanks for using Fixya


SAM ANDERSON

Posted on Sep 24, 2008

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