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I can#t access the guideplus

I have a satellite receiver connected to a CRT tv via a scart loop through a Pioneer DVR-545HX-S DVD/HDD-Recorder. Recently, this 160GB recorder (purchased in Jan '07) won't allow me to make programmed timer recordings - when I try to access the guideplus manual timer recording screen, all controls become locked and I have to restart (by pressing standby button for 5 seconds). I tried disconnecting the power for 24 hrs but this didn't correct the fault. Would optimizing the HDD fix the problem? (I haven't received any onscreen messages [as stated in recorder manual] suggesting this option.) All other functions are operating normally - I can make unprogrammed recordings. I also note that almost from the beginning. the time, date and titles of my programmed recordings tended to move about or become corrupted. But I could always access and edit the recording information until now.

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  • 3 more comments 
  • dermot1971 Sep 25, 2008

    A FixYa expert suggested optimizing the HDD.
    I tried this but it didn't work.
    I think I maybe dealing with a software fault rather than a hardware mechanical malfunction.

  • dermot1971 Sep 26, 2008

    If it is a software(firmware) programming fault, then how or where do I fix it?

  • dermot1971 Sep 26, 2008

    The firmware update software on the Pioneer website does not address my problem

  • dermot1971 Oct 03, 2008

    Resetting the recorded solved the problem.

  • dermot1971 Oct 03, 2008

    While the advice received from the FixYa experts didn't address my problem directly, it did supply me with more information about problems experienced with my recorder model.
    Eventually, the problem was solved by resetting my recorder.

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8 Answers

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Go to the hard disk setup menu.

Chose initiolized HDD, same as picture below.


I can#t access the guideplus - 09fa0b6.jpg

Sometimes this can fix the problem.

Regarding the firmware, I do not think there is any firmware update available for download for this unit.

I did not find any download for your product.
Often, the image disk is distributed only to qualified repairers.

Posted on Sep 26, 2008

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Perform an EPG setup.
You can select this option going to:
1) HOME MENU
2) GUIDE+
3) Go to SETUP
4) BASIC SETUP
5) Follow the installation menu on the screen.
Enter the postal code and country and switch the unit in standby. After two minutes the host scan will start and EPG is displayed at your display. When the EPG indication has disappeared from your display, switch on the unit and verify if you have the channel list in your EPG menu (HOME MENU -- GUIDE+). If so, return the unit in standby and wait until the next day for receiving all EPG data. If this is not working as indicated, return your unit to your dealer or contact the customer service department to get it to an Authorized Service Centre

Posted on Sep 26, 2008

  • 3 more comments 
  • Todd Gale
    Todd Gale Sep 26, 2008
  • Todd Gale
    Todd Gale Sep 26, 2008

    How can I do a reset of Guideplus+?

    Enter the basic setup menu of the Guideplus+ and change your country. Return to your normal TV screen to enable your system to do a refresh of the Guideplus+ data by erasing all previous information.
    Then, enter the Guideplus+ menu again to check if the Guideplus+ data have been erased and go to the Guideplus+ setup menu where you reinsert the correct settings.
    Be aware that it might take a day before all data are completely restored.

    You can also reset the recorder to its factory settings.
    Make sure that the recorder is on, use the front panel buttons and empty the disc tray. Press and hold STOP and press simultaneously on the STANDBY/ON button. Now the recorder turns off with all settings reset.

  • Todd Gale
    Todd Gale Oct 03, 2008

    Please rate this solution.

  • Todd Gale
    Todd Gale Oct 03, 2008

    Please change you vote to reflect toddg provided this solution, and not welcomejee as we get monitored and votes counts for the individual that in fact posted the correct solution, which in this case was toddg/ Thank you for your help in correcting this error.

  • Todd Gale
    Todd Gale Oct 03, 2008

    We kindly ask that you revise your vote to reflect toddg provided this solution, and not welcomejee. In order to provide fair and correct scoring, it was toddg that provided the solution for resetting the unit and seeing as that, in fact, was the correct solution, we would like him to get credit for the solution provided. Please take a moment to correct this error. Your votes are very important to us and we appreciate when the correct individual is credited with providing the correct solution. Thank you in advance for your understanding and for taking the tme to correct this error and for using FixYa.

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Hi,
Please go to Pioneer Support and see 3 firmware updates for you model DVR-545HX
Above said web page also describes procedure how to update firmware.
Hope this info will help you to resolve problem.
" Firmware History File Model: DVR-545HX Ver 2.19 The update improves recording from a connected external receiver and prevents, in some exceptional cases, the unit from displaying the message "content is copy protected" when recording unprotected content. Ver 2.20 The update improves: - copying a title from HDD to DVD+R or DVD+RW in certain copy modes (real time copying in MN29 and MN30). - recording audio of a scrambled program from an external decoder when scanning HDD titles or pausing HDD titles. Ver 2.21 The update improves that some DVD's are not completely loaded (Disc eject and Playback is not possible)"

Posted on Sep 26, 2008

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Hi,

If all else appear normal, then it would seem to be a firmware/software glitch and flashing/updating the firmware may be required. Procedures for performing this may be found here. The actual update file may be found here.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Sep 26, 2008

  • Louie  Role
    Louie Role Sep 26, 2008

    Perhaps I was unclear in my initial post.

    Your unit is a Pioneer DVR-545HX-S. Your last post was "...software(firmware) ... how or where..."

    how or where - pls click on this link, http://www.pioneer.eu/eur/content/suppor..., it is the step by step procedures for DVR-545HX-S Software Update.

    Cheers.




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Time & Date becomes corrupted ? Yes It is a software (firmware) fault.

Posted on Sep 25, 2008

  • monk3ybidzness
    monk3ybidzness Sep 26, 2008

    Firmware update for DVD players ? Ask their repair center cause there's no way you can connect it to a computer like an iPod to update it's firmware.

    You don't want to have it sent to a repair center ? Get a new one.

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It is quiet and also has a timeshift function. It tuned in the TV stations available and labelled them correctly. It allows timer recordings and the manual was really easy to understand in regards to set up and how to record to HDD, edit it, and burn to DVD.

It also has a DV input and USB input located on the front of the unit to allow transfer from these sources as well as standard video connector too.It also allows you to access the HDD easily so if it needed to be replaced (or upgraded in size) you could do so easily.

Posted on Sep 24, 2008

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Dear,

did u change any setting as it was configured before. if yes  then get that back

regards,


dont rate it until satisfied

Posted on Sep 24, 2008

  • SALMAN NASEER Sep 24, 2008

    dear,

    check this link for further details

    http://www.avforums.com/forums/archive/i...

    regards,

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  • 726 Answers

You have to optimize the hdd to rearect the problem it works for me when i had that set up

Posted on Sep 24, 2008

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