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The printer is not recognizing the black print cartridge. It is an official hp black 59 (19ml) cartridge but it still does not recognize it and therefore will not print. My printers is an HP 1215 all-in-one. Please help. J

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  • jonthebaker Sep 24, 2008

    My bad. It is actually a 56. Thanks for the quick response though.

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Your printer does not use #59 Cartridge!!!!

HP 56 black print cartridge (19 ml) C6656A HP 57 tri-color print cartridge (17 ml) C6657A HP 27 low capacity black print cartridge (10 ml) C8727A HP 28 low capacity tri-color print cartridge (8ml) C8728A

Posted on Sep 24, 2008

  • Todd Gale
    Todd Gale Sep 24, 2008

    After inserting the cartridge, the Check Print Cartridge light flashes or one of the following messages appears on the computer monitor:



    • "Check the black (or color) cartridge"

    • "Replace the black (or color) cartridge"

    • "The wrong black (or color) cartridge is installed"

    These messages indicate that the ink cartridge is not making good electrical contact, is bad, or is the wrong cartridge. Complete the following steps to diagnose and correct the condition:



    1. Open the front of the unit to access the print cartridges (as shown in Figure 1).

    2. Remove the ink cartridge and inspect it.

    3. Verify that it is the correct part number and if it is, reinsert it.

    4. Close the lid to see if the problem is corrected.

    5. If the message is still displayed after a few seconds, remove the ink cartridge again.

    6. Unplug the power cord from the back of the unit.

    7. Clean the electrical contacts on the print cartridge with a soft clean cloth, slightly dampened (not wet) with clean water. (See Figure 5) Each contact is very small and shaped like a rounded square.

      Figure 5: Cleaning the cartridge contacts


    8. Allow the ink cartridge to dry for a few minutes before reinserting the cartridge(s) and turning on the printer.

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